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Luigi Devoto

Overview Reviews (11) Inventory (144)

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Luigi Devoto

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Luigi Devoto

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8

11 Reviews

Overview Reviews (11) Inventory (144)

4.8

11 Reviews

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11 Reviews of Luigi Devoto

May 15, 2024

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Excellent service at Darien BMW this week. The service was completed in the day and I was notified on the progress of the service. The service was completed in the day and I was notified on the progress of the service. More

by DWest

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Recommend Dealer

Yes

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May 15, 2024 -

BMW of Darien responded

We're glad to know you had an excellent service experience at BMW of Darien! We strive for efficient and transparent communication. Thanks for the positive feedback!

May 09, 2024

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Everyone was very professional and courteous. They were helpful and friendly. Luigi the service manager knew right away what was the problem with my vehicle. He made sure it was repaired in a ti They were helpful and friendly. Luigi the service manager knew right away what was the problem with my vehicle. He made sure it was repaired in a timely manner. More

by Isiah

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Recommend Dealer

Yes

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May 09, 2024 -

BMW of Darien responded

Isiah, it's great to know Luigi and our team at BMW of Darien were able to diagnose and fix your vehicle promptly. We appreciate the positive feedback!

May 07, 2024

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Dealer under construction. Service was delivered as promised. Transportation provided each way. The car was cleaned. Service was delivered as promised. Transportation provided each way. The car was cleaned. More

by davidokaplan

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Dan Eager

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May 29, 2024 -

BMW of Darien responded

David, we appreciate your understanding during our construction work at BMW of Darien. We're glad to know that you were satisfied with the service and transportation provided! Thanks for sharing!

April 19, 2024

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Took our BMW to get serviced here and it was wonderful! Everyone was so kind, accommodating, and communicative. Service was a breeze and the free shuttle service was such a nice perk. Thanks Luigi! Everyone was so kind, accommodating, and communicative. Service was a breeze and the free shuttle service was such a nice perk. Thanks Luigi! More

by megan.hannan7

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Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

BMW of Darien responded

Megan, we're delighted to know you had a wonderful experience at BMW of Darien! It's great that Luigi and the team could make your service visit smooth. Thanks for choosing us!

April 11, 2024

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Everything, everyone excellent. Love my car, love your apprentice the loaner. also, communication was first class. Love my car, love your apprentice the loaner. also, communication was first class. More

by Rob

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Sebastian Mortenson

Helpful 0

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Apr 11, 2024 -

BMW of Darien responded

Rob, we're so glad to know you had an excellent experience with us at BMW of Darien. We strive for top-notch communication and it's great to see that reflected in your visit. We are here for anything else you might need down the road!

March 22, 2024

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Excellent service, communication and direction. Most appreciated the pick up and drop of the car. Everyone is professional and nice. Most appreciated the pick up and drop of the car. Everyone is professional and nice. More

by Marcey

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Recommend Dealer

Yes

Helpful 0

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Mar 24, 2024 -

BMW of Darien responded

Marcey, we're glad to know you appreciated our service and communication at BMW of Darien. The pick-up and drop-off feature is indeed a favorite among customers! Thanks for your kind words!

March 21, 2024

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I was especially pleased with your shuttle service to from my home to the dealership. Both drivers were very friendly. from my home to the dealership. Both drivers were very friendly. More

by shenderson7125

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Recommend Dealer

Yes

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Mar 21, 2024 -

BMW of Darien responded

We're glad to know that our shuttle service at BMW of Darien met your expectations and you found the drivers friendly. Thanks for sharing this positive feedback!

March 19, 2024

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Prompt scheduled maintenance work with added package value oil service. Labour costs are reasonable for this service. value oil service. Labour costs are reasonable for this service. More

by christian.deala

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Keith Zarembski

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Mar 19, 2024 -

BMW of Darien responded

Christian, we appreciate your feedback! It's great to know that you found our maintenance work prompt and reasonably priced at BMW of Darien. We're here for all your future service needs!

March 03, 2024

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I have received my cars at this dealership for the past 20+ years and have always been more than satisfied with the sales and service. 20+ years and have always been more than satisfied with the sales and service. More

by James

Recommend Dealer

Yes

Other Employees Tagged: Sebastian Mortenson, Anthony Martinez

Helpful 0

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Mar 04, 2024 -

BMW of Darien responded

James, we're so grateful for your loyalty to BMW of Darien over the past two decades! It's always a pleasure serving you and ensuring that both sales and service exceed expectations. Here's to many more years together!

February 06, 2024

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My check engine light goes on often and even though my warranty is up they fixed the issue with charge! warranty is up they fixed the issue with charge! More

by Jroos

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 06, 2024 -

BMW of Darien responded

We're glad to know that our team at BMW of Darien was able to assist with your check engine light issue. We appreciate the positive feedback and are here for any future needs you may have!

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Luigi Devoto

Service Advisor

BMW of Darien

11 Reviews of Luigi Devoto

Dealership Inventory (144 Vehicles)

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