Luciano Abujasen | Page 2

Finance department never return my calls after multiple attempts to reach them.Unacceptable customer service for this occur. Even after asking to speak with a manager I kept getting no response. I eventua attempts to reach them.Unacceptable customer service for this occur. Even after asking to speak with a manager I kept getting no response. I eventually talked to someone in finance and he said he would call me later but never did. Something went wrong with my paperwork on the purchase of my leased buyout. Multiple people drop the ball. Thank you ford dealership for your commitment to having worst customer service. More

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I had the best experience with Frank Luciano and Luis in finance. Frank made sure I was kept in form on my vehicle order from start to finish and when I showed up everything was ready to go. Luis in finance finance. Frank made sure I was kept in form on my vehicle order from start to finish and when I showed up everything was ready to go. Luis in finance answered all questions and was very helpful and quick. The whole Ford Country experience was amazing to say least 👍😎 More

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Frank i very helpful and knowledgable. He is patient in showing us different options for finding the right Mustang. He explained the functions of the car in detail and helped us setting up ford pass. Trans showing us different options for finding the right Mustang. He explained the functions of the car in detail and helped us setting up ford pass. Transaction was fast & efficient. More

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Easy and smooth purchase. Frank from the internet department was great to deal with. The finance dept was not high pressure at all. department was great to deal with. The finance dept was not high pressure at all. More

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I enjoy my trips to Ford Country! The people there are very friendly. Things are explained clearly to me. I'm glad I found them :) very friendly. Things are explained clearly to me. I'm glad I found them :) More

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Frank was so helpful, knowledgeable and I will recommend him to others. Frank stayed after hours to make sure our questions were answered and mace the purchase process quick him to others. Frank stayed after hours to make sure our questions were answered and mace the purchase process quick More

Helpful 2

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The dealership left me with the impression that they will be fair with you if you are fair with them. I will refer my friends. be fair with you if you are fair with them. I will refer my friends. More

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I can’t believe how easy it was to do a deal over the internet and phone. I really appreciate how quickly Frank responded to my numerous questions and made the deal happen especially with the title issu internet and phone. I really appreciate how quickly Frank responded to my numerous questions and made the deal happen especially with the title issues I had with my trade plus the fact that I was four hours away from the dealership. I would definitely recommend Ford Country to anyone in the market for a new Ford. More

Helpful 4

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