Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Luana Cruz

Overview Reviews (160)

Contact Me

View All Employees

< View All Employees

Luana Cruz

Refer Me

Luana Cruz

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

Contact Me

4.8

160 Reviews

Overview Reviews (160)

Dealership Experience

6 yrs, 3 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English

Spanish

4.8

160 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Luana Cruz

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

160 Reviews of Luana Cruz

April 21, 2024

Dealership Rating

Employee Rating

Always a pleasure to visit coral spring Audi for my services! Everyone at the service department is always there to help . My special thanks to Steve Mayer is always help me above and beyond! Ty ! services! Everyone at the service department is always there to help . My special thanks to Steve Mayer is always help me above and beyond! Ty ! More

by PGUBBAY@AOL.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Rodrigo Venegas, Giancarlo Lopez

Helpful 0

Report | Print

Apr 22, 2024 -

Audi Coral Springs responded

We appreciate your five-star review, P!

March 29, 2024

Dealership Rating

Employee Rating

Last service appointment issue wasn’t resolved and this was my 3rd appointment this month. was my 3rd appointment this month. More

by SANDRA_EDMEE

Verified Customer

Recommend Dealer

Helpful 0

Report | Print

Apr 01, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us, Sandra! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 22, 2024

Dealership Rating

Employee Rating

Awesome as always i have been getting my Audi's serviced there since 2010 and it is always best in class. there since 2010 and it is always best in class. More

by smize

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer

Helpful 0

Report | Print

Mar 25, 2024 -

Audi Coral Springs responded

Thank you for this positive review, S!

March 07, 2024

Dealership Rating

Employee Rating

The service at Audi Coral Springs is great. I would not service my vehicle anywhere else. I would not service my vehicle anywhere else. More

by BRITTA.KELLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer

Helpful 0

Report | Print

Mar 08, 2024 -

Audi Coral Springs responded

Thank you for this kind feedback, Britta!

February 28, 2024

Dealership Rating

Employee Rating

Luana does a great job with communicating everything from start to finish. She has excellent customer service. She's very professionial and extremely helpful. start to finish. She has excellent customer service. She's very professionial and extremely helpful. More

by KEVINRWHITE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 28, 2024 -

Audi Coral Springs responded

We appreciate your kind review, Kevin!

February 20, 2024

Dealership Rating

Employee Rating

Very good but I received no verification of title change. Can someone please send this to jim.kelly@axaxl.com? Can someone please send this to jim.kelly@axaxl.com? More

by jim.kelly1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 21, 2024 -

Audi Coral Springs responded

We appreciate your thoughtful review, Jim!

February 17, 2024

Dealership Rating

Employee Rating

As always everyone was very cordial and helpful. This is my second lease of an Audi with this dealership and would be very inclined to lease or purchase for a third time. This is my second lease of an Audi with this dealership and would be very inclined to lease or purchase for a third time. More

by OPARRA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Rodrigo Venegas, Giancarlo Lopez

Helpful 0

Report | Print

Feb 19, 2024 -

Audi Coral Springs responded

Thank you for this thoughtful review, Oparra!

January 03, 2024

Dealership Rating

Employee Rating

Great service car was ready when Aj said it would be& AJ & staff on a very professional service department. & staff on a very professional service department. More

by J2003JAG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Rodrigo Venegas, Giancarlo Lopez

Helpful 0

Report | Print

Jan 04, 2024 -

Audi Coral Springs responded

We appreciate your kind review, J!

December 15, 2023

Dealership Rating

Employee Rating

Steve Meyer is always accommodating and provides exceptional service!!He is an asset to Coral Springs Audi. exceptional service!!He is an asset to Coral Springs Audi. More

by POPICKL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Giancarlo Lopez , Steve Meyer

Helpful 0

Report | Print

Dec 15, 2023 -

Audi Coral Springs responded

Hello Pop, we are so grateful for your review. Thanks for sharing your rating with us and the community.

December 11, 2023

Dealership Rating

Employee Rating

Everything went great from appt set up to arrival and then pick up. Thanks again then pick up. Thanks again More

by cvescova

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Rodrigo Venegas, Giancarlo Lopez

Helpful 0

Report | Print

Dec 12, 2023 -

Audi Coral Springs responded

We appreciate your thoughtful feedback!

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Luana Cruz

Service Advisor

Audi Coral Springs

160 Reviews of Luana Cruz

Had a great experience?Spread the word.

Had a great experience?
Spread the word.