38 Reviews
Write a Review38 Reviews of Louis Oosten
August 31, 2023
Clear pricing, direct communication without unnecessary gamesmanship or deception. Allowed me to put a deposit on a vehicle of interest, and over a week to make up my mind. (Encouraged me to take plenty of gamesmanship or deception. Allowed me to put a deposit on a vehicle of interest, and over a week to make up my mind. (Encouraged me to take plenty of time to drive the car.) More
Other Employees Tagged: Walied Hanaif, Sales
August 23, 2023
My experience when purchasing a car from this dealership was smooth and easy. Excellent costumer service! My dad and me worked with Ryan and he was great! Definitely recommend working with this Honda! was smooth and easy. Excellent costumer service! My dad and me worked with Ryan and he was great! Definitely recommend working with this Honda! More
Other Employees Tagged: Ryan Nelson
August 18, 2023
My feedback is primarily regarding my salesperson. I completed an order with a salesman, Terrance. Upon signing the order, he told me he would call me 3 times, and instead, I had to check in with him I completed an order with a salesman, Terrance. Upon signing the order, he told me he would call me 3 times, and instead, I had to check in with him for the updates (providing a VIN #, estimated delivery date, and pick up) he said he’d initiate. Instead, I had to initiate communication until the delivery. We agreed to the pick date, and I received my car without the trimmings I paid for as I arrived at the dealership with a check. Moreover, I wasn’t told they weren’t ordered I had to follow up with him. At that time, he communicated he forgot to order then and that he would do so first thing the next morning. The following day I received a text from Parts thanking me for coming in. Because I received no additional information, I contacted Terrance again, and he told me I needed to call the Parts department to confirm if the parts were in for installation. When I pushed back as this wasn’t the appropriate level of customer service for a $ 40k purchase, he then followed with Parts would call me when the parts were in. Due to his error, I would have expected that he follow through and obtain an estimated delivery date for the parts and communicate this to me. More
Other Employees Tagged: Terrance Albert, Genna Panaroni
August 04, 2023
A big thanks to Rex and Louis for all your help and excellent service! This is the second Honda Accord I've purchased from Executive Honda (and Rex was the salesman both times)! We are very pleased w excellent service! This is the second Honda Accord I've purchased from Executive Honda (and Rex was the salesman both times)! We are very pleased with our purchase, and will recommend Executive Honda to our friends and family! More
Other Employees Tagged: Rex Bilachie
July 29, 2023
Ryan, Louis, and Billy were the absolute BEST people I’ve ever worked with!! I will FOREVER recommend this dealership to anybody and everybody! Helpful, friendly, down to earth people.. I couldn’t have possi ever worked with!! I will FOREVER recommend this dealership to anybody and everybody! Helpful, friendly, down to earth people.. I couldn’t have possibly asked for a better experience. Thank you! More
Other Employees Tagged: Ryan Nelson, Bill Chambrello
July 07, 2023
Everyone was very helpful and made purchasing a new vehicle a great experience. I’d recommend them to anyone looking for a new car. vehicle a great experience. I’d recommend them to anyone looking for a new car. More
Other Employees Tagged: Jason Hocking, Xavier Matos, Ryan Nelson
June 30, 2023
Very Professional, no pressure, adequate deal, great sales rep A+ - Ryan Nelson, great finance guy - Lou O (who also owns a new Ridgeline), great follow-up & follow-thru, was treated like an adult, net/ sales rep A+ - Ryan Nelson, great finance guy - Lou O (who also owns a new Ridgeline), great follow-up & follow-thru, was treated like an adult, net/net was a great experience. Too bad my wife won't budge on an Audi A3 as I'd purchase another new car from you guys! More
Other Employees Tagged: Ryan Nelson
June 30, 2023
Excellent customer and process of car buying went smoothly from starting till the end. High recommend to buy car from this dealership. smoothly from starting till the end. High recommend to buy car from this dealership. More
Other Employees Tagged: Ryan Nelson