Lori Simpson | Page 25

We came to the dealership to shop for a used truck and were unable to secure an agreeable price however Dave Weiner suggested with the rebate opportunities we should look into a new truck, they felt the c were unable to secure an agreeable price however Dave Weiner suggested with the rebate opportunities we should look into a new truck, they felt the could closer to meeting our needs. i wasn't sure they could do it but was presently surprised when they did. Lori Simpson was knowledgeable about the vehicles and very pleasant to work with, Joe Capra was creative working the numbers, very well presented for the customer looking to buy by payment. Bob Borman was persistent at attempting to sell add-on programs, he explained them thoroughly and was not offended when denied. All were very pleasant and made the entire process bearable. I have purchased several vehicles in my years and only one other time have I found a dealership that I would return to first when looking to make another purchase and Elkins is now one of them. It has been a long time since buying a car was an agreeable 5 hour process. More

Helpful 0

Report | Print

Both Bob and Lori made buying my new truck a very pleasant experience! I would definetly recommend this dealership to others and would return for future vehicle purchases. Thanks Elkins. pleasant experience! I would definetly recommend this dealership to others and would return for future vehicle purchases. Thanks Elkins. More

Helpful 0

Report | Print

I bought two cars within a year and both experiences were exceptional working with Lori Simpson, Steve Earl, and Bob Borman. I would recommend this dealership to friends and family. exceptional working with Lori Simpson, Steve Earl, and Bob Borman. I would recommend this dealership to friends and family. More

Helpful 0

Report | Print

I purchase my 2011 Camaro from Elkins and the price seemed fair.I agreed and the nightmare began.First they tried to slip by me a Gm buyers retention rebate that customers names show up sometimes.They seemed fair.I agreed and the nightmare began.First they tried to slip by me a Gm buyers retention rebate that customers names show up sometimes.They didn't tell me and tried to bombard me and get me to sign it!I caught them and they were forced to issue me the rebate.(Caught).Second phase of the nightmare came when I got a letter threatening to report me to the credit beaurau because They never paid off the trade in!(Brother dealing with same issue now.Would never buy from them again!I had to pay a payment.I lost alot of money in extra interest that Elkins wouldnt pay.Part 3 of the nightmare,because they never paid anything my tags wernt in and my temorary registration was expiring that day I went there.Jason Elkins told me to drive on the expired registration.I was going away and refused.He angrily sent a runner to Runnemede NJ,to get me the tags for my car!I figure mistakes happen and gave them the benifit of the doubt,but so sorry I did because I am dealing with a bunch of rude,ignorant Owners and workers.So sad that Owners and emploees do not care about keeping customers.I hope everyone they treat the way they treated me and my family files complaints with Chevrolet,The BBB,and dealer rater so that no one has to go through what we are! More

Helpful 3

Report | Print