Lori Heinz
Lori Heinz at St Cloud Toyota
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Lori Heinz | Page 33

Assistant Service Manager

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.8
337 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

English English

4.8

337 Reviews

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337 Reviews of Lori Heinz

January 18, 2019

Dealership Rating
Employee Rating

I Love St. Cloud Toyota!!! I have always received amazing service at St. Cloud Toyota. It is one of the reasons we continue to stick with buying Toyota vehicles! Thanks St. Cl More

by tjnelson09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 12, 2019

Dealership Rating
Employee Rating

Quick, friendly service The service department at St. Cloud Toyota is their best asset. I have been bringing my vehicle here for nearly 20 years and have always found them to More

by Ken Vork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Pope , D'Arcy D, Kristen Murray

January 11, 2019

Dealership Rating
Employee Rating

6 month check/oil change Work began and finished in a timely manner. Technicians were friendly and helpful, esp Trent Braun. Service center is clean and comfortable. I wa More

by RH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ben Becker , Trent Braun, Jeff Pagel

January 08, 2019

Dealership Rating
Employee Rating

Great service and great people The people at St Cloud Toyota (sales and service) are always very friendly, professional and knowledgeable. I never worry that they are going to char More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trent Braun

December 31, 2018

Dealership Rating
Employee Rating

Used vehicle purchase Working with aRick is always a easy transaction, I have purchased numerous vehicles from St Cloud over the past 15 years and he know my history. More

by mjlehn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Knettel, Ben Becker

December 24, 2018

Dealership Rating
Employee Rating

Took care of my vehicle. Brought my truck in for a manufacture defect and took care of the problem. Found another issue or too and took care of that also. Thank you Toyota! More

by osakisteach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Laudenbach , Tara LeBrun

December 16, 2018

Dealership Rating
Employee Rating

Real easy to deal with this service dept It's always easy to work with the service dept be that with routing maintenance or other needed work. Really like the shuttle service and hospitality More

by JDKNOPIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Pope

December 12, 2018

Dealership Rating
Employee Rating

Friendly and great service Very good helpful people and good service work quick to help you when you first arrive and take time to visit with you and explain the work that was p More

by RSVIHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ben Becker , Kristen Murray

November 25, 2018

Dealership Rating
Employee Rating

Customer Service Excellence I have worked with Dan, Kristen, and Lori on many different occasions and they are all friendly, knowledgeable, and excellent communicators and proble More

by prl303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Pope , Kristen Murray

November 12, 2018

Dealership Rating
Employee Rating

Poor design and timeliness of the service department The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. More

by Jl2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Pope , Trent Braun, Tyler Hommerding, Kristen Murray

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