Lori Heinz
Lori Heinz at St Cloud Toyota
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Lori Heinz | Page 2

Assistant Service Manager

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.9
337 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

20 yrs, 6 mos

Languages Spoken

English English

4.9

337 Reviews

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337 Reviews of Lori Heinz

January 04, 2023

Dealership Rating
Employee Rating

On line batteries deal did not work for me very disappointed didn’t get a better price More

by MOB18214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

December 29, 2022

Dealership Rating
Employee Rating

When my truck got stuck in the service garage they did everything they could to help me get around St Cloud and the surrounding area and make sure I was taken care of More

by Larseyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Niemuth

Dec 29, 2022

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

December 23, 2022

Dealership Rating
Employee Rating

Purchased tires and oil change. Fast and friendly service. Always feel at home when going to st cloud toyota More

by WEREALLNUTZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Knettel, Ben Becker , Rob Gable, Dan Faber , Ismail Abukar

Dec 26, 2022

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

December 18, 2022

Dealership Rating
Employee Rating

Ben Becker and his crew of mechanics do an outstanding job of making repairs and keeping you apprised of things to keep an eye on so not to have something catch you by surprise. Great service. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Pope, Dan Faber

Dec 19, 2022

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 16, 2022

Dealership Rating
Employee Rating

Service representatives are always great to work with. Maintenance services and repairs have always been completed on or ahead of schedule. Shuttle service is fantastic! More

by lane.pille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Becker , Dan Pope, Rob Gable, Dan Faber , Marvin Graham

Dec 20, 2022

St Cloud Toyota responded

Thanks for the great review! We appreciate having you as a customer.

December 14, 2022

Dealership Rating
Employee Rating

Everyone I encountered from start to finish was friendly, professional & accommodating. Excellent customer service & quality work. Will return. More

by AB120200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Becker , Brian Eikmeier , Mitchell Dockendorf

Dec 15, 2022

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

December 01, 2022

Dealership Rating
Employee Rating

They are very accommodating. We were happy to deal with them. We will use them in the future. More

by Gregholthaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Gable, Brian Eikmeier, Dan Faber , Marvin Graham, James Niemuth

Dec 02, 2022

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 20, 2022

Dealership Rating
Employee Rating

This was a wonderful experience, working along side my salesman and all the office people. More

by MOHAMEDMOHAMED101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Knettel, Mitch Evens, Rob Gable, Dan Faber , Ismail Abukar, Marvin Graham, Tamrarai Schouveller

Nov 21, 2022

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 13, 2022

Dealership Rating
Employee Rating

Great customer and Friendly service very professional will be back for my next car no mark up on car price. More

by tran_paul88
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 14, 2022

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2022

Dealership Rating
Employee Rating

Excellent as always. Ben and crew never disappoint. I recommend SCT to friends and family all the time. More

by PETER.HANSEN1477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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