Lori Gilland | Page 3

Lori H was so nice and very helpful! This is the 2nd car I leased instead of buying! I love my Subaru! Loris was excellent and explained features to me that I didn’t understand! The dealership is so clean I leased instead of buying! I love my Subaru! Loris was excellent and explained features to me that I didn’t understand! The dealership is so clean and comfortable! I think I am a Subaru car owner for life! More

by iamgabbee Verified Customer Verified Customer

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Helpful & friendly people. Everything went smoothly and Lori was very helpful & informative. The dealership is in a convenient location and the service employees have always be Everything went smoothly and Lori was very helpful & informative. The dealership is in a convenient location and the service employees have always been very friendly & helpful. More

by lkieslich Verified Customer Verified Customer

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The sales staff was excellent We had a very pleasant experience with the sales staff and the finance gentlemen. I truly left feeling that they were there to help us get into the c We had a very pleasant experience with the sales staff and the finance gentlemen. I truly left feeling that they were there to help us get into the car we wanted without getting us to overpay for things we did not want or need. More

by mikewarren85 Verified Customer Verified Customer

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Great buying experience My first contact was Brianne Asaro, Internet sales specialist, who right off the bat asked me if it was ok to text me and that was great. She did not My first contact was Brianne Asaro, Internet sales specialist, who right off the bat asked me if it was ok to text me and that was great. She did not bombard me with texts (while another dealership was blowing up my phone with calls and voicemails). My sales consultant Lori Gilland was great. She made it easy to get the deal done to my satisfaction. Derek Wojciechowski the finance manager was all positive energy. More

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Glad I went there Lori G helped me get my first Subaru. She was efficient and easy to work with. I'm glad I stopped by and was able to work with her. The paperwork went Lori G helped me get my first Subaru. She was efficient and easy to work with. I'm glad I stopped by and was able to work with her. The paperwork went quickly. More

by rkb Verified Customer Verified Customer

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I was very, very pleased in being able to work with Lori. I will gladly let others know of how very pleased I was with Lori. She was a delight to work with and I had my new Impreza in on Saturday to have a r I will gladly let others know of how very pleased I was with Lori. She was a delight to work with and I had my new Impreza in on Saturday to have a remote starter installed and I was also pleased with Ben and the service department. More

by michaelhdean101 Verified Customer Verified Customer

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Always top notch service! I live in the Milwaukee area but often come to Kenosha Subaru to have my Crosstrek serviced here because not only did I buy my car here, but the sales I live in the Milwaukee area but often come to Kenosha Subaru to have my Crosstrek serviced here because not only did I buy my car here, but the sales and service staff are top notch! Lori Gilland is an outstanding salesperson and clearly knows her stuff, and is always friendly and cares about her clients. The service staff are also always very efficient, friendly, and answer any questions you may have. More

by miasongs1 Verified Customer Verified Customer

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Informative and effortless! I intended to visit a few dealerships. I visited toyota and they were unwilling to work with my budget. After the second dealership I found what I wan I intended to visit a few dealerships. I visited toyota and they were unwilling to work with my budget. After the second dealership I found what I wanted at subaru kenosha. The sales associate Lori G. Was so very helpful and patient with my indecisiveness. The test drive was awesome with the awd capability and all the safety features. Team Subie!!! More

by mil_style2009 Verified Customer Verified Customer

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Top shelf service Staff was extremely helpful, courteous, and knowledgeable. Maintenance was performed quickly and correctly the first time. My experiences have alway Staff was extremely helpful, courteous, and knowledgeable. Maintenance was performed quickly and correctly the first time. My experiences have always been good and I have faith in the staff. More

by gleto0 Verified Customer Verified Customer

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Missing oil cap on brand new car Brought my 2019 Outback into the dealership after noticing that my oil cap was missing and oil had been spilling on the engine and everywhere else. Brought my 2019 Outback into the dealership after noticing that my oil cap was missing and oil had been spilling on the engine and everywhere else. When I told the service guy this he told me " the cap probably just fell off". I've owned 4 different Subarus, my last Outback was a 2013 and I know from experience it's really hard to remove the oil cap. For your service guy to basically lie to me was disappointing. I wish I remembered his name but I don't. He did however have my oil changed, cleaned up the engine, and rotated my tires. All which he charged me full price for. I asked him about a discount since someone at the dealership forgot to put the oil cap on my car before selling it to me, no response. I then received a voice mail from Sarah asking about my experience with my first service visit. I called back and received her voice mail so asked her to call me back before I filled out a survey. A day later Laurie, your internet sales manager, called me to say Sarah was on vacation but she could help me. I explained to Laurie my experience and she told me she would have the General Manager follow up with me. That was a week ago and I've not heard from anyone. To say my first experience with the Kenosha dealership has been a mess would be putting it nicely. More

by bbrenner0 Verified Customer Verified Customer

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