Lora Moore | Page 16

Best dealership My third time getting a car here and Lora Moore is the best. She definitely help you find the right car you want. She makes the whole thing so worth i My third time getting a car here and Lora Moore is the best. She definitely help you find the right car you want. She makes the whole thing so worth it! More

Report | Print

Always on point Lora Moore is not only professional but considerate and compassionate. Top notch accuracy; the best I’ve had at Dch Acura and I’ve leased quite a few Lora Moore is not only professional but considerate and compassionate. Top notch accuracy; the best I’ve had at Dch Acura and I’ve leased quite a few. More

Report | Print

Great and Amaxibg experience!! I had the best experience ever with DCH Montclair Acura!!!! Lora Moore has made my transaction smooth and painless. She was very professional and calm I had the best experience ever with DCH Montclair Acura!!!! Lora Moore has made my transaction smooth and painless. She was very professional and calm and attentive to what I needed. Jaime had also been so helpful and did his best to give me all the discounts. I will definitely recommend DCH Montclair Acura to all my friends and family Thank you again Lora and Jaime for the amazing experience!!! More

Report | Print

I bought the same car from this dealership...twice! I have nothing but good things to say about my multiple experiences at DCH Montclair. To make a long story short, we bought a brand new MDX in 2017 I have nothing but good things to say about my multiple experiences at DCH Montclair. To make a long story short, we bought a brand new MDX in 2017. The entire process was smooth. Due to the fact this is a high volume dealership they were able to negotiate within reason without haste. We had such a positive experience, we opted to buy the same car again from the same dealership. I am pretty big on customer service and treatment. I would have never even considered were it not for the team at DCH Montclair. Ms. Moore and Mr. Matari were excellent. Never once did I or my family feel pressured to buy anything we did not need nor want. It was about our needs and what would meet them. So as a real 2 time customer for a new car to this dealership I must recommend it, especially for thos of you (like myself) that came here from New York for the tax benefits. More

Report | Print

New Car, Great Service Was a great experience! Lora and Jamie did such a good job making sure I understood and comprehended everything. Love my new car! Thank you! Was a great experience! Lora and Jamie did such a good job making sure I understood and comprehended everything. Love my new car! Thank you! More

Report | Print

Go to Wayne Acura This dealer made me and my 80 year old Aunt wait 4 1/2 hours up until 9:30 pm to ‘sign’ a contract that was negotiated the day before. I was told we w This dealer made me and my 80 year old Aunt wait 4 1/2 hours up until 9:30 pm to ‘sign’ a contract that was negotiated the day before. I was told we would receive a letter of apology for the unnecessary delay and the promise was never honored. If you are choosing to buy Acura, go to Wayne Acura. If not, go to Mercedes Benz for excellence in customer care to match the vehicle. I would never return to this Dealer based on management. More

Report | Print

Very friendly and accommodating! Annabelle was super friendly and helpful. I know I was a little tough in my emails, and I was ready to look to another vehicle make. Annabelle help ge Annabelle was super friendly and helpful. I know I was a little tough in my emails, and I was ready to look to another vehicle make. Annabelle help get me a deal I'm happy with and keep me in yet another Acura. All the financial and sales staff were extremely pleasant. Lora is tremendous! She was very sweet and made me excited about a car I was not originally excited about. Very good follow-up, and I very much appreciate it. More

Report | Print

Amazing leasing experience I initially started discussions with Lora Moore about 2 months ago but couldn't finalize a deal since I had about 3 more payments on an existing compe I initially started discussions with Lora Moore about 2 months ago but couldn't finalize a deal since I had about 3 more payments on an existing competitor's lease. I decided to finish the lease out and restart discussions later. 2 months past and Lora was able to restart discussions with me and we were able to work out a great lease deal on a 2018 MDX. Throughout the whole process, Lora answered all my questions and was able to put me at ease concerning what it would be like to be an Acura customer (I have owned/leased Mercedes, BMW, Audi in the past). Even when Lora was busy or out of the office, Ann was able to step in and help out to make sure I was making steady progress. When it came time to financing, Hamad was great and we spent some time chatting about good airlines to fly for international travel. All in all, DCH Acura was a great experience and the whole team came together nicely for me to complete the lease agreement. I expect a similar experience a couple months from now for my first service! I am recommending this dealership to all my family and friends!!! More

Report | Print

Great service from team, especially Lora Moore Fast, friendly help in buying a new car. Lora Moore was terrific, with a nice assist from Paul. Hamad let me eat a sandwich while he processed all of Fast, friendly help in buying a new car. Lora Moore was terrific, with a nice assist from Paul. Hamad let me eat a sandwich while he processed all of my lengthy paper work. More

Report | Print

OUTSTANDING STAFF After buying Acura’s for the last 21 years at multiple dealerships, I’ve identified the best sales staff I’ve ever come across. Lora Moore, Robert W After buying Acura’s for the last 21 years at multiple dealerships, I’ve identified the best sales staff I’ve ever come across. Lora Moore, Robert Westervelt, Chris “Shawn” Honeycutt, and Jaime treated me like I was special and part of their family. This was the first time I ever leased a vehicle and they made the process super easy. After shopping around at several dealerships and finding a good deal at another dealership, the Montclair team honored their pledge to make the best offer. I’ve been with the military for 40 years and I recognize outstanding teamwork. The folks at Montclair Acura represent the best in car dealerships. More

Report | Print