Lora Moore | Page 14

Great dealer love it My experience at the DCH Acura of Montclair was a excellent expierience the sales person Lovena Sangiovanni, she is a exellent sale person She was fr My experience at the DCH Acura of Montclair was a excellent expierience the sales person Lovena Sangiovanni, she is a exellent sale person She was friendly and she was always happy. And i will recommend her anytime. Laura Moore, the financial lady, she was also amazing. Shawn Honeycutt, as a manager was also great. THANK YOU FOR EVERYTHING!!! Great Service!!! More

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PERFECT, SMOOTH, EXACTLY AS I WOULD HOPE FOR. . . I more or less knew what I wanted, a 2019 RDX. Lovena helped me get it narrowed down to exactly what I wanted, pick a color and interior. Perfect. I more or less knew what I wanted, a 2019 RDX. Lovena helped me get it narrowed down to exactly what I wanted, pick a color and interior. Perfect. A great price was important to me. I quickly got a fair deal. I know as I did some research on the internet. Financining with Lora was also smooth. I would highly recommend this dealership and the people I worked with. More

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Excellent I just recently purchased a new 2019 Acura RDX service was exceptional! My sales person Lovena, was incredibly knowledgeable I would highly suggest th I just recently purchased a new 2019 Acura RDX service was exceptional! My sales person Lovena, was incredibly knowledgeable I would highly suggest this dealership and my sales person to anyone who is in the market for new or pre owned vehicle ! Thanks to everyone who helped in the process As well my finance manager was awesome Lora More

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The best crew ever.. excellent customer care I want to express how happy I am with Acura Montclair DCH sales department. I was lucky to work with Harry Jones, he really knew all the answers to my I want to express how happy I am with Acura Montclair DCH sales department. I was lucky to work with Harry Jones, he really knew all the answers to my questions. I test drove an Acura TL Aspec with Harry. I love that he actually gave me the chance to experience the car on the road. He made me aware of all the features and when to use them before and while I was on the road. It turned out because I had negative equity with my current TL that I was trading in, my payment were above my preferred price range. Harry was able to show me alternatives that I also was in love with (minus the fact that I really wanted red seats.. not his fault). Harry was able to get me into the Acura TLX and explained I would be happy with a 4 Cylinder over a 6 Cylinder. He explained it’s really all about the money and how much I would be saving gas wise. He also explained the very little I would be missing if I decided to go with the technology package over the advance. I didn’t feel bamboozled with Harry. He really broke everything down for me and took my price range into consideration every step of the way. Because my car had to be transferred from another dealer, I went the following weekend to pick it up. I sat with Hamad who knew his sh**! He was extremely welcoming and managed to have friendly conversation while multitasking. He was quick and efficient. My night became extremely long…When I went to transfer my belongings I locked both my old car keys into the trunk of my old car..ughhhhhhh! Frustrating! But no worries… the family came out to help right away and they did not leave until we were able to open the car. I couldn’t thank the team enough, Harry, Hamad, Richard, John, and lovely Lora, for doing some over time on my behalf! (Sorry Guys!!) I was glad for my night to be over and I felt extremely bad but they didn’t shed any sign of frustration. I truly appreciate the quality care and sales service that everyone at Acura Montclair DCH has shown me from the moment I stepped through those doors. I will be back in due time! Thank you all! More

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Just what i wanted! I am a recent grad who just got a new job and was looking to upgrade to a TLX. Ive been shopping around for a new car for a while but i once i drove t I am a recent grad who just got a new job and was looking to upgrade to a TLX. Ive been shopping around for a new car for a while but i once i drove the acura i knew that it was my type of car. Going into it i wasnt sure what to expect because this would be my first time leasing a car on my own. Everyone at Acura was more than helpful at helping me find what i needed that fit in my price range. Richard was especially helpful in making sure that all bases were covered and that i got what i wanted. He made sure that i didnt have to sacrifice what i wanted because of my budget. He was great at contacting me to make sure all bases were convered including helping me get the recent grad discount. He was able to make sure it was the car i wanted and took the time to make sure i knew exactly what i was getting. Im grateful to have gotten a salesman as accomodating and thoughtfull as Richard. He remained professional, courteous and was there for us anytime we needed something or had a question. Lora and Hamad were also accomodating to us and made sure we were taken care of. Everyone at this Acura was not only professional but beyond kind. Overall my experience here was VERY positive and i am happy with my purchase and would do it over again. More

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Great experience at DCH Acura My husband and I leased a new Acura RDX at DCH Acura and had a very positive experience. Our client advisor, Walter and the entire team were great t My husband and I leased a new Acura RDX at DCH Acura and had a very positive experience. Our client advisor, Walter and the entire team were great to work with. We love our car and would recommend DCH Acura to our family and friends. More

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Great Experience at DCH Montclair Acura This is my third straight lease from DCH Montclair Acura, and second from Harry Jones. Harry was willing to work with me on the best deal and car for This is my third straight lease from DCH Montclair Acura, and second from Harry Jones. Harry was willing to work with me on the best deal and car for my budget and preferences. Fast and easy experience. Harry and DCH is a pleasure to deal with. Lora Moore was also very nice and pleasant to deal with on finalizing all of the paperwork and options. More

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Pleasant experience with a very knowledgeable sales person My salesperson Lora took the time to explain all of the options on the vehicle I was interested in. She was was very pleasant and did not employ any h My salesperson Lora took the time to explain all of the options on the vehicle I was interested in. She was was very pleasant and did not employ any hard sell tactics often employed by other dealerships , She even did followup calls in case I had had any issues or questions about my new vehicle. Other employees at the dealership that I came in contact with were equally pleasant and friendly. This is the second vehicle my family has purchased at this dealership and I would highly recommend it to my friends and family. More

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1000% Satisfaction Before going in, I spoke to Todd over the phone. He was extremely courteous and professional, When I got there, I was assigned Lovena to help me. She Before going in, I spoke to Todd over the phone. He was extremely courteous and professional, When I got there, I was assigned Lovena to help me. She located a car for me without pressuring me at all, and gave me the best deal and best price for what I bought. She was very nice. Finance department was also extremely patient and broke everything down for me. This is a family-oriented place with employees that treat you as more than just customers. I previously owned six Acuras, and this was the place that has satisfied me the most. They truly deliver customers happiness. Employees here will sincerely go out of there way for you. I highly recommend this dealership to everyone! My future purchases will definitely be made at DCH Montclair Acura! I want to thank all the managers, Tim, Robert, and Sean too. -George Boudaher More

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Great service, helpful, knowledgeable and professional! Walter and the entire team at Acura of Montclair were fantastic. Walter is friendly, helpful and extremely knowledgeable about the vehicles and servic Walter and the entire team at Acura of Montclair were fantastic. Walter is friendly, helpful and extremely knowledgeable about the vehicles and services Acura provides. He gave us all of the answers to our questions, informed us of the different features on different models and trims and let us take our time to decide what was the right vehicle for us. If you’re in the market for a new car, check out Walter and the team here. We also worked closely with Lora and Nitin who were very friendly and helpful. What is typically a very stressful process was very much so enjoyable and a very good experience. Thank you! More

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