Liv Williams | Page 2
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
25 Reviews
Write a ReviewDealership Experience
1 yr, 2 mos
25 Reviews of Liv Williams
April 10, 2024
Got my oil checked a month ago. Discovered I had an oil leak after leaving my car for 2 days for a trip. I took it to the dealer then next day, my appointment was for 10:45. After t Discovered I had an oil leak after leaving my car for 2 days for a trip. I took it to the dealer then next day, my appointment was for 10:45. After two hours I check for a status update on my car, I am told that the maintenance folks went to lunch and they probably won’t look at my care for another hour. FOUR hours later, I was told that there was an incorrect seal on my filter from when they changed my oil and my car would be ready for pick up in 30 minutes. It took over 4 hours to diagnose and fix a problem caused by this dealership when I had an appointment for this issue. Also not to mention my Jeep is brand new so this issue occurred during the first oil change. More
April 10, 2024
Service was very detailed and I loved the video to update me on what they checked. Customer service was super helpful too. me on what they checked. Customer service was super helpful too. More
Other Employees Tagged: Jennifer Griffith
April 05, 2024
Wonderful service, and HONEST service reps, who don’t try to upsell or make you feel like you need to make repairs or replace things that are not warranted. I’ll be back! to upsell or make you feel like you need to make repairs or replace things that are not warranted. I’ll be back! More
Other Employees Tagged: Nicole Bandera, Glenn Turner
March 13, 2024
Quick, Reliable, professional, great communication, offered options, words to meet this nonsense 15 word minimum offered options, words to meet this nonsense 15 word minimum More
Other Employees Tagged: Nicole Bandera, Ty Brown, Joe Hancock, Larry Stevens, Glenn Turner, Jennifer Griffith, Madison Hunnings
November 09, 2023
I came in to get a new tire, mounted and installed. Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because ser Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because service didn’t want to take the time with me. More
Other Employees Tagged: Jennifer Griffith
November 02, 2023
Everything was awesome no complaints. Everyone was so friendly and helpful. Definitely recommend them to have car serviced Everyone was so friendly and helpful. Definitely recommend them to have car serviced More
Other Employees Tagged: Nicole Bandera, Ty Brown, Glenn Turner, Jennifer Griffith
November 02, 2023
No issues. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. More
Other Employees Tagged: Nicole Bandera, Ty Brown, Glenn Turner, Jennifer Griffith
November 01, 2023
Everything went well everyone was great. Service and timeliness. I was greatly pleased and pressed. Service and timeliness. I was greatly pleased and pressed. More
Other Employees Tagged: Nicole Bandera, Ty Brown, Glenn Turner, Jennifer Griffith