Dealership Experience
7 yrs, 3 mos
Industry Experience
19 yrs, 8 mos
Employee Video
98 Reviews
Write a Review98 Reviews of Lisa Cook
August 21, 2018
Great staff! Lisa Cook was great to work with! Very knowledgeable and worked around our hectic schedule. She got us in and out in the shortest amount of time of an Lisa Cook was great to work with! Very knowledgeable and worked around our hectic schedule. She got us in and out in the shortest amount of time of any vehicle we have purchased. We really appreciated that! Would highly recommend!! More
Other Employees Tagged: James Robinson
July 28, 2018
Great Experience Lisa worked really hard to find us just the right truck in the price range we were looking for. Communication was great and there was nothing hidden. Lisa worked really hard to find us just the right truck in the price range we were looking for. Communication was great and there was nothing hidden. Overall, very nice customer experience. More
Other Employees Tagged: James Robinson
July 20, 2018
Car was as described and salesperson was easy to work with. I found this car online at CarGurus. Emailed for info and salesperson Lisa Cook called shortly after. She set up an appointment for later that day to I found this car online at CarGurus. Emailed for info and salesperson Lisa Cook called shortly after. She set up an appointment for later that day to test drive. Car was as described. Lisa worked with me to get a good deal. It was already priced below any comparable vehicle on Car Gurus. Got good financing at the dealership and took the car home that evening. The dealership called a few days later to see that I was still happy with everything. Lisa also checked with me that I was still happy a few days later. Overall excellent experience! More
Other Employees Tagged: James Robinson
July 16, 2018
BOUGHT USED CAR OVER THE INTERNET I BOUGHT A 2003 MAZDA MIATA ON THE INTERNET FROM LISA COOK . SHE TOLD ME EVERYTHING I NEEDED TO KNOW AND VIDEOED THE WHOLE CAR INCLUDING THE UNDERCARR I BOUGHT A 2003 MAZDA MIATA ON THE INTERNET FROM LISA COOK . SHE TOLD ME EVERYTHING I NEEDED TO KNOW AND VIDEOED THE WHOLE CAR INCLUDING THE UNDERCARRIAGE WHILE UP ON A LIFT,(I KNEW WHAT I WAS LOOKING FOR). I FLEW DOWN FROM PA. WHERE LISA PICKED ME UP AT THE AIRPORT AND DROVE ME TO THE DEALER.SHE WAS VERY PERSONABLE AND EVEN BOUGHT ME BREAKFAST AT STARBUCKS. I FOUND THE CAR TO BE AS REPRESENTED AND WAS VERY PLEASED. I DROVE OVER 1000 MI. HOME AND HAD NO ISSUES. More
July 14, 2018
Lisa was Amazing!! I came in with an inquiry and left with a vehicle, the process was quick, smooth and not stressful at all. They dealt with the finances and everything I came in with an inquiry and left with a vehicle, the process was quick, smooth and not stressful at all. They dealt with the finances and everything was in-house. I expected to make at least 2 trips of 2 days but I left with a vehicle that same day. Lisa Cook was my salesperson and she was amazing. More
July 07, 2018
Second time this week to buy another car. When I bought a Ford Focus earlier this week they were so good that we decided to ask them if we could trade in another car and get a Ford Escape. We When I bought a Ford Focus earlier this week they were so good that we decided to ask them if we could trade in another car and get a Ford Escape. We purchased a Ford Escape and they gave us a good deal. Second time this week!!! More
Other Employees Tagged: James Robinson , Anthony Green
July 07, 2018
My entire family was treated great! Talked too Lisa Cook over the internet and told her what payment on new car with a trade that had negative equity on it. They were very helpful and w Talked too Lisa Cook over the internet and told her what payment on new car with a trade that had negative equity on it. They were very helpful and we bought a Ford Focus and the payment was what we wanted!! That is so rare when you leave a dealership. More
Other Employees Tagged: James Robinson , Anthony Green, Paul Beach
June 22, 2018
18 4Runner Excellent Service...Ms. Lisa Cook gave us an awesome customer services and did everything she could to help us get the car we wanted thank you so much Excellent Service...Ms. Lisa Cook gave us an awesome customer services and did everything she could to help us get the car we wanted thank you so much I am absolutely sure that Ms. Cook will do the same for the next customer. Thank you! Att. Yamir and Liz More
June 14, 2018
Helping To Re-Establish My Credit!!! I went on Newton Fords website looking for used cars to see if I could upgrade my car and try to re-establish my credit. My salesperson, Lisa Cook co I went on Newton Fords website looking for used cars to see if I could upgrade my car and try to re-establish my credit. My salesperson, Lisa Cook communicated with me via text, just like I had requested. Never once did she push or ask me to do anything I wasn't comfortable with. When I went to the dealership after work the car was ready for a test drive. She was respectful of my time by having car on with AC running when I got there. After a quick test drive I left the dealership satisfied that I had found the car but needed to discuss the purchase with my husband. They offered to let me take the car overnight, but I didn't want to. Again no pressure, just trying to make sure I was completely comfortable with the choice I had made. I was embarrassed to discuss my credit issues with the Manager, but Barry Huber never made me feel uneasy or like I was "being punished" because of my credit. I was amazed when 15 minutes later we were in the finance office with the car I wanted, and the terms I wanted! They have earned my business for years to come!!! More
Other Employees Tagged: James Robinson , Anthony Green, Barry Huber
June 12, 2018
Best car buying experience Everyone was great to work......best car buying experience.....Would definitely recommend Newton Ford in Shelbyville TN . Lisa Cook was wonderful to w Everyone was great to work......best car buying experience.....Would definitely recommend Newton Ford in Shelbyville TN . Lisa Cook was wonderful to work with, and made everything go smooth. More
Other Employees Tagged: Everyone was great to work with, just don't remember all the names