Liena Vazquez

The car sales woman was great. She was very nice and helpful. The manager who we spoke to during the negotiating part of the process was also very nice and helpful. However the fin She was very nice and helpful. The manager who we spoke to during the negotiating part of the process was also very nice and helpful. However the final part of the process which was to sign a million documents was the worst. We did not take the car the same day due to additional inspections that it was still pending. Went back the next morning and were told the process would be super fast. 3 hours we were waiting. We were told that we were 2nd in line and that it would be 20 minutes. After 3 hours waiting we asked if there was anyway we could see someone else. After I had calmly asked the receptionist that, a rep came by and asked us to be patient and as he was walking away he laughed in a mocking manner. Financial advisor was told that we were yelling and making a scene. Same rep would walk by and just laugh in a mocking manner. More

by dlisseth55 Verified Customer Verified Customer

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