Liane Mann | Page 45

Both sales and financing were patient, friendly and efficient. I had the best ever experience acquiring a new car. The price was better than good. efficient. I had the best ever experience acquiring a new car. The price was better than good. More

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I have leased cars through Cowboy Toyota in the past. Liane returned my call, made an appointment and was prepared to discuss my options when I walked in the door. Liane was very knowledgeable of lease Liane returned my call, made an appointment and was prepared to discuss my options when I walked in the door. Liane was very knowledgeable of lease terms and the process to return a leased car and lease a new car. She provided valuable advice which help me to lower my monthly payment, increased my knowledge of the transaction. I am a detail oriented person and like to see all the numbers used to determine the total cost, down payment and monthly payment. Liane presented all the information to me and explained the numbers in detail. I like working with Liane because I felt an immediate sense of trust. She has the knowledge and experience of Toyota Cars and SUV and walked me through the electronic package when I picked up the car. She offered to demonstrate all the options again to my wife if needed. I am very glad that I met Liane and we have started doing business together. In the future; as this lease comes to end, I plan to call Liane and request her to assist me with my next lease. I only do business with people that I respect and trust and who have high moral and business standards. Liane meets and exceeds the standards that I use to measure people. Liane is client focused and customer service focused. Cowboy Toyota should use Liane's standards as a model for other sales people to follow. In summary I will be glad to purchase or lease a Toyota from Liane in the future. I will glad to recommend Liane to my friends when they are car shopping. More

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Excellent experience dealing with Liane Mann at Cowboy Toyota. She very direct about price and was price competitive at very first of negotiations which I liked very much. Did not feel I was dealing with Toyota. She very direct about price and was price competitive at very first of negotiations which I liked very much. Did not feel I was dealing with someone who was trying to get every penny out of the deal possible. I liked the "lets get down to the bottom line here" attitude without having a take or leave it or arrogant attitude. Felt initial offer proposed by Liane over internet was very reasonable and led me to believe a final deal could easily be worked out within price range I wanted to achieve. Deal essentially closed by Liane through second internet e-mail with a short 3 sentence discussion and attachment of the vehicle detail description. First follow up phone contact with Liane left very favorable impression. Liane was very easy to deal with regarding options and final price. Liane was very responsive to all questions and always timely in response or follow-up. Very good sense of humor and pleasant personality. On day of closing office staff preparing paperwork was very efficient and pleasant and quick in getting work done after long drive. Sales across state lines is very doable if dealing with people like Liane and office staff. This was our second car (Avalon)purchased from Cowboy Toyota via Internet and I would definitely buy another from same dealership even though I live in Oklahoma. May again be interested in fall of 2014 to purchase another similar Avalon so keep in touch with best offer for a repeat customer. Mark your calendar Liane. More

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Liane Mann is an absolute gem to work with. A salesperson who truly cares about her customers and their experience. The dealership offered a no hassle purchase experience and every aspect was in salesperson who truly cares about her customers and their experience. The dealership offered a no hassle purchase experience and every aspect was incredible. We took care of most of the process over the phone so we got there at 7:30 and even with a test drive and all financing options were still headed home by 8:45 with the perfect car at the right payment for us. Felana Davalos in financing was prompt and so nice and the whole deal was exactly the way a car deal should be. I highly reccommend this dealership and our wonderful salesperson Liane Mann for anyone looking to buy a vehicle. More

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Liane was very helpful and listened to what I said and what I wanted. Alan Young is an excellent service manager and I would recommend him for anyone needing maintenance. Credit department young lady w what I wanted. Alan Young is an excellent service manager and I would recommend him for anyone needing maintenance. Credit department young lady was efficient and helpful. Bob Cannon was friendly and made me a very good deal. I do not like to haggle over a car and will not so Liane and Bob listened and offered me what I needed to make a decision without doing the "sales mgr" dance. Good Job by all. More

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The internet sales staff was extremely friendly and easy to work with and personable. We felt very comfortable working with Patrick and Liane. This was very important as purchasing a vehicle is a little str to work with and personable. We felt very comfortable working with Patrick and Liane. This was very important as purchasing a vehicle is a little stressful to us. They were very accommodating and helpful in finding the perfect vehicle to meet all the needs that we required. We would highly recommend the dealership and Internet sales staff to my friends ad family. More

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I could not have asked for a better car buying experience. I did all of the research ahead of time. I knew my target price, I knew the interest rate that I could get, I knew what to expect for experience. I did all of the research ahead of time. I knew my target price, I knew the interest rate that I could get, I knew what to expect for my trade-in, and I knew exactly what I wanted. I contacted Billy Goss through the website. He responded quickly with the list price and an "internet offer". The price was right on target. When I went in, Billy was unavailable; so I was assisted by Liane Mann. Liane was very friendly, down-to-Earth, and genuine; I did the deal on the spot. After the initial sale, Billy took great care to make appointments for touch-ups on the paint and additional installs I requested. He also took the time to show me how to use all the features on the vehicle. My partner and I will be purchasing a second new car soon. We already know that it will be a Toyota; and we know exactly who we will be buying from. More

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My wife and I were treated with great respect and concern for buying a new car.There was no pressure and Liane went out of her way in showing cars to us ,stayed very late until all the financial paper work w for buying a new car.There was no pressure and Liane went out of her way in showing cars to us ,stayed very late until all the financial paper work was completed,and was there the next day when we picked up our new Camry to go over all the features.Also,the other personnel there were very friendly and helpful! More

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Liane was helpful on her first call to me. She had everything ready has I requested and I breezed through and enjoyed it! First Class! everything ready has I requested and I breezed through and enjoyed it! First Class! More

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Liane was as personable as anyone could be and displayed genuine interest in our satisfaction with the purchase of our new car. She took the time necessary to ensure that we were informed of all aspects of genuine interest in our satisfaction with the purchase of our new car. She took the time necessary to ensure that we were informed of all aspects of the purchase and the operation of our new vehicle before we left the lot. Thanks to Liane, we left the dealership with our new car confident that we got the best deal on a vehicle that we will enjoy and be able to rely on for many years to come. More

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