Leroy Brown
Leroy Brown at Rick Case Acura
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Leroy Brown | Page 3

Parts Associate

Rick Case Acura

875 N State Rd 7
Fort Lauderdale (Plantation), FL 33317

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4.6
57 Reviews
4.6

57 Reviews

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57 Reviews of Leroy Brown

June 29, 2022

Dealership Rating
Employee Rating

This dealership helped accommodate my needs in a seamless manner, working with every different department was efficient. More

by sarahisabelperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 25, 2022

Dealership Rating
Employee Rating

Noas great at handling service clients jes jes jes jes jes jes jes jes jessssss More

by rob3rt334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 27, 2022

Dealership Rating
Employee Rating

Great service, they really know the car and they can solve any issues with the best disposition and customer orientation. More

by 2022 Volvo S60 R-Design
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Grant

May 25, 2022

Dealership Rating
Employee Rating

Service Manager Dean Dumetz, Service Advisor Francisco Garcia, technician Terrence Cole…and every other Service Dept employee at Rick Case Acura do an impeccable job professionally, personally & technical More

by ltlerckbeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Rumble, Dean Dumetz, Francisco Garcia , Terence Cole

May 13, 2022

Dealership Rating
Employee Rating

Friendly group. I waited a while for my service however it was worth the wait. They had snacks to keep me occupied and offered complimentary wash and vacuum that was More

by Kerry-Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 12, 2022

Dealership Rating
Employee Rating

The sales department is wonderful! I used to be able to say the same for the service department. I am on my third Acura since 2017 and must say the service department since December 20 More

by dnjackson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

dnjackson85 responded

Rick Case Acura has a pleasant and knowledgeable sales department. Everyone is helpful, and although they are trying to sell you are car, they get to know you to find the best possible solution for you. They won’t try to sell you just any vehicle. The service technicians are wonderful people and do an excellent job servicing your cars. However, The service agents are rude and it’s almost as if you have to beg them to create the order to work on your car. Agustín and Noah are the ONLY service agents who are helpful and honest about when and what I need to service. They should be in charge of training the others on how to treat customers in the service department. Because if it wasn’t for them I would definitely get my service done at another dealership.

March 19, 2022

Dealership Rating
Employee Rating

I brought my car in for routine maintenance. I had a brief list of items to be checked. But! She proclaimed there’s nothing that can be done about it. Also by GPS is not working. She claimed it’ More

by Molly’s Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Francisco Garcia , Never met him though.

February 07, 2022

Dealership Rating
Employee Rating

I had an appt for 11 arrived at 10:19am to have to leave at 1:57pm for a simple oil change. UNxxxxINGACCEPTABLE!!! More

by Bjrowe19
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith

January 25, 2022

Dealership Rating
Employee Rating

Awesome dealership and an awesome staff. Was very happy with the service especially my salesman. He was very helpful, patient and informative. More

by sanyaw2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Chtaili, Mitesh Singara , Sean Coleman

January 22, 2022

Dealership Rating
Employee Rating

Always great service as usual. Francisco is awesome and Terence is the best tech at the dealership More

by msgpofmia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francisco Garcia

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