Leng Huang

Leng is very helpful in my purchasing of a new vehicle. The services are very good in the maintenance of the vehicle. I got it for free in the first two years. The services are very good in the maintenance of the vehicle. I got it for free in the first two years. More

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Price jumped from $29k to $35k, then $38k after inquiring about vehicle. Steer clear - dishonorable. about vehicle. Steer clear - dishonorable. More

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Not good salesman very unprofessional and rude never go to her ever again please. Bad to her ever again please. Bad More

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Leng was highly competent,professional and courteous. Very effecient and listened to our needs and wants concerning our highlander purchase. We called for assistance with the Map function and within 1 hr Very effecient and listened to our needs and wants concerning our highlander purchase. We called for assistance with the Map function and within 1 hr we met Leng and she effeciently set up our apple and Google phones. Outstanding customer sales service,support and attention to detail. A valued " keeper" for your organization. More

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First time leasing a car and thanks to Leng, the process was quick and painless. Leng was very professional and a delight to work with. She listened to my vehicle preferences and worked extremely hard to ge was quick and painless. Leng was very professional and a delight to work with. She listened to my vehicle preferences and worked extremely hard to get a great deal on the Toyota RAV4 that I fit all my requirements. Overall the process was very easy and I would highly recommend Leng to anyone looking to lease or buy a new car! More

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I've purchased my vehicle from sales person Leng in November 2019. My vehicle has been totalled and I've contacted her to assist me in my new purchase and she has been as professional as she was with November 2019. My vehicle has been totalled and I've contacted her to assist me in my new purchase and she has been as professional as she was with my 1st purchase. She's been very helpful in my aching time of need. I would recommend this dealership because my overall experience has been 5 stars. Professional, punctual, knowledgeable, and expert customer service... More

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It was excellent deal. Leng made it easier and it was quick to get the 2020 RAV4 Hybrid I was looking for without any hustle. It didn't had the 360 camera that was mentioned but not a bad deal what I was quick to get the 2020 RAV4 Hybrid I was looking for without any hustle. It didn't had the 360 camera that was mentioned but not a bad deal what I was looking for. More

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Leng made my recent purchase the most streamlined car buying experience I've ever had. She went above and beyond to accommodate me and was very responsive when I had questions about the process. Highly r buying experience I've ever had. She went above and beyond to accommodate me and was very responsive when I had questions about the process. Highly recommended! More

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Leng knew everything about the 2020 Highlander I was interested in and we came to a great agreement. Leng is very responsive, thorough, and cares very much about the customer. Because of the awesome interested in and we came to a great agreement. Leng is very responsive, thorough, and cares very much about the customer. Because of the awesome experience I had with Leng I would definitely recommend Suburban Toyota of Troy to anyone. Thanks so much Leng for all your help! David H More

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I am very happy with my sales experience with Leng Huang, who is an excellent Salesperson. She was patient, honest, straight-forward, warm, and helpful. She is a genuinely nice person. I would describe th who is an excellent Salesperson. She was patient, honest, straight-forward, warm, and helpful. She is a genuinely nice person. I would describe the sales experience with her as "relaxed". At no time did I feel pressured or that I was being manipulated. When I wandered onto the lot for the first time and began looking at the vehicles in which I had interest, she came outside (wearing her mask), to greet me and the process began from there. She patiently showed me and afterwards my girlfriend, (who came up to the dealership after I phoned her), the features and advantages of seating configurations of the vehicle. That process took awhile as we looked at several models. The next morning, I phoned her after reading about the incidence of catalytic converter theft on hybrid vehicles, and was satisfied with the response I received from Ms. Huang, as well as the Service Manager, to whom she connected me. As a result, I now own my first Toyota vehicle. As I purchased a Toyota with the intention of driving the vehicle at least 10 years, I don't expect to be consulting her for regarding a new vehicle purchase anytime soon. Regardless, I was impressed by the way Ms. Huang took the time to show me certain features of the vehicle, connect my iPhone, and explain how Toyota will pick up the cost of the first several scheduled maintenance visits. She even took a few minutes to introduce the Service Department. It was clear that she takes great pride in selling Toyota's and representing Suburban Toyota of Troy. Suburban Toyota of Troy should take great pride in Leng Huang too! More

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