Leah Ruscitti-Smalley | Page 2
BDC Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
Dealership Experience
9 yrs, 5 mos
Industry Experience
19 yrs, 8 mos
63 Reviews
Write a Review63 Reviews of Leah Ruscitti-Smalley
November 25, 2022
This dealer is wonderful! From the moment I step my foot in they were very welcoming and made me feel comfortable. Ralph helped me a lot figuring out initially what kind of ca From the moment I step my foot in they were very welcoming and made me feel comfortable. Ralph helped me a lot figuring out initially what kind of car to get. He was very professional and not pushy at all. He went above and beyond and helped me configure and order the x3 I wanted and he was very patient with me. Also shoutout to Devon for helping as well ordering and configuring my x3! As a first time bmw owner I highly appreciated what they have done and I highly recommend this place! More
Other Employees Tagged: Dan Brzozowski, Devon Stovall , Ralph Sidorowicz
November 12, 2022
I have bought 7 cars from this dealership and never had a single bad experience. Other dealers may be closer but I will keep going back to BMW of Crystal Lake. Everyone there is professional and great to dea single bad experience. Other dealers may be closer but I will keep going back to BMW of Crystal Lake. Everyone there is professional and great to deal with. No pressure and very informed employees. More
Other Employees Tagged: Mike Schwarz , Ralph Sidorowicz
August 20, 2022
Couldn’t have asked for a smoother, easier, and better dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. More
Other Employees Tagged: Mike Schwarz , Ralph Sidorowicz
July 06, 2022
Working with Michelle and Dan made purchasing this car enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. More
Other Employees Tagged: Heather Liautaud, Dan Brzozowski, Michelle Canova, Mike Schwarz, Devon Stovall , Ralph Sidorowicz
March 07, 2022
Ralph was straight forward with me and as helpful as he could be. Once we made a deal he offered to deliver the car to my house at no cost. Overall it was an excellent experience and I would certainly buy could be. Once we made a deal he offered to deliver the car to my house at no cost. Overall it was an excellent experience and I would certainly buy from him again. More
Other Employees Tagged: Ralph Sidorowicz
January 27, 2022
It was all about customer service with the sales team and with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Cr with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Crystal Lake and that we had Ralph to represent us. More
Other Employees Tagged: Heather Liautaud, Dan Brzozowski, Mike Schwarz , Ralph Sidorowicz
December 03, 2021
It was a pleasure and positive experience buying our new car from Anderson BMW in Crystal Lake. All staff and especially our Sales rep Dom were helpful and professional. The whole process exceeded our hig car from Anderson BMW in Crystal Lake. All staff and especially our Sales rep Dom were helpful and professional. The whole process exceeded our high expectations. Definitely worth the extra drive. More
Other Employees Tagged: Mike Schwarz, Devon Stovall , Dominic Krisky
November 27, 2021
Great service and they made the process easy! Ralph was great to work with and communicated throughout the entire process. great to work with and communicated throughout the entire process. More
Other Employees Tagged: Heather Liautaud, Dan Brzozowski, Mike Schwarz , Ralph Sidorowicz
November 25, 2021
One of the easiest experiences purchasing a car. Everyone's time is valuable and let's face it, it takes a little time to purchase a car. I started the process via an online inquiry. I prefer email Everyone's time is valuable and let's face it, it takes a little time to purchase a car. I started the process via an online inquiry. I prefer email & text when possible. Ralph promptly reached out. We conducted most communication via text and emails and perhaps three very quick calls. Ralph was knowledgeable, professional, courtesy, & polite! More
Other Employees Tagged: Mike Schwarz, Devon Stovall , Ralph Sidorowicz
November 09, 2021
I arrived and was greeted right away. Ralph was friendly and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortabl and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortable with everything. We drove 350 miles to come pick it up and he had two bottles of water waiting for us. We drove our BMW home and so far it is exactly as advertised. More
Other Employees Tagged: Heather Liautaud, Mike Schwarz , Ralph Sidorowicz