Laurie Barrett
Laurie Barrett at DePaula Chevrolet
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Laurie Barrett | Page 37

Service Customer Concierge

DePaula Chevrolet

785 Central Ave
Albany, NY 12206

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4.7
376 Reviews
4.7

376 Reviews

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376 Reviews of Laurie Barrett

March 05, 2021

Dealership Rating
Employee Rating

Thanx to Chuck for installing My New Refurbished Motor & explaining things to me that I could understand... Thanx to Laurie for taking care of of me with The rental car & helping me when I got locked out of More

by LEYLEYBUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Walters , Chuck Richardson

Mar 09, 2021

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

Dealership Rating
Employee Rating

Great customer service provided with constant updates on findings and actions needed to be completed. Always very pleased with the quality and the time it takes to complete the work. More

by Shamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: CJ Landy , Mike Haynes, David Plante, Chuck Richardson

Mar 05, 2021

DePaula Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 28, 2021

Dealership Rating
Employee Rating

I'm always pleased the way they take care of me when I call they and take of my vehicle very friendly professional and honest More

by RMONSERRATE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Haynes, Jeremy Terrell

Mar 03, 2021

DePaula Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 26, 2021

Dealership Rating
Employee Rating

I purchased a 2011 Silverado that I'm very happy with. However, I bought the undercoating/rust prevention to help prolong the life of the truck. Very dissapointed in the work done. No prep work done what More

by dericgouveia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gallo, Mike Zanchelli

Mar 02, 2021

DePaula Chevrolet responded

We appreciate the time you took out of your day to provide this feedback. At Depaula Chevrolet Inc, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 21, 2021

Dealership Rating
Employee Rating

Quick and knowledgeable service and great sales person and transactions with Anthony Gallo when leasing or buying a vehicle from Depaula Chevrolett in Albany NY More

by gotboydsbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Walters , Alex Haynes, Mike Haynes, Jason Keville, Dave Plante, David Plante, Chuck Richardson, Mark Vandenburgh, Anthony Gallo

February 21, 2021

Dealership Rating
Employee Rating

Courteous, kind and timely. Service department filled me in on what needed to be done and the recall repair was done quickly and painlessly. Excellent More

by cambells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Vandenburgh

February 21, 2021

Dealership Rating
Employee Rating

Very pleasant and professional. Always polite and informative on our cars progress. Always been satisfied with the care we received. Nice to look at the new cars too !! More

by MCCARTHY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 18, 2021

Dealership Rating
Employee Rating

Amanda my service advisor was a polite professional. I appreciated her having my vehicle serviced today promptly and kept me well advised of its progress. The service I receive at DePaula is the reason t More

by Ltshere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Restino, Dennis Walters , Alex Haynes, Jason Keville, Mark Vandenburgh, Amanda Vandenburg

February 15, 2021

Dealership Rating
Employee Rating

Service is wonderful on time as promise very helpful clean environment,have patient to go through what needs to be done.Thank You for reminding me More

by AMBICASINGH59DEVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 11, 2021

Dealership Rating
Employee Rating

I can not say enough about Lauren and how wonderful she is. Every single person I’ve dealt with has been amazing!! Thank you so much for everything everyone does to make this a safe and friendly environmen More

by TANYASROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Haynes, John Henry Phillips, Chuck Richardson, Jeremy Terrell

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