79 Reviews
Write a Review79 Reviews of Laurel O'Connor
April 09, 2024
Very friendly and knowledgeable. Laurel is always great to work with in the service department and Billy Albright has been the best salesperson I have ever dealt with. Laurel is always great to work with in the service department and Billy Albright has been the best salesperson I have ever dealt with. More
Other Employees Tagged: Billy Albright
March 29, 2024
Laurel was very pleasant, helpful, and professional. Her treatment of me as a valued customer will encouragement me to continue coming back. Thanks Laurel. Her treatment of me as a valued customer will encouragement me to continue coming back. Thanks Laurel. More
March 22, 2024
Laurel is an absolutely outstanding representative to work with. She's courteous, friendly, and very helpful. Laurel made sure I had all the info needed, managed my service appointments, and did it with work with. She's courteous, friendly, and very helpful. Laurel made sure I had all the info needed, managed my service appointments, and did it with a smile. Good person-to-person interaction is all too lacking in today's world. Laurel makes me want to bring my 2 Ford vehicles here for all future service. The service was speedy, occurred on schedule, and carried out expertly. I was kept informed of all stages of the process. The vehicle pick-up was especially helpful, saving me lots of time. The drivers who picked up my F250 were likewise courteous, friendly, and professional -- and they treated my truck with care. The cost of my service may not have been the lowest I might have found (not the highest, either), but for this level of service, I'll gladly return to Front Royal Ford in the future. Keep up the good work! More
Other Employees Tagged: Can't remember the drivers' names, but they also deserve some accolades.
March 02, 2024
Thank you for outstanding customer care and service! Professional and friendly staff who made buying from here a great experience. Professional and friendly staff who made buying from here a great experience. More
Other Employees Tagged: Brittany Garrett
March 02, 2024
Outstanding service. Fast and easy process for inspection. Team was super friendly. I also ordered a part . Part dept was easy to find and to get what I needed. Fast and easy process for inspection. Team was super friendly. I also ordered a part . Part dept was easy to find and to get what I needed. More
Other Employees Tagged: Zach Orndorff, John Aguilar, Kristian Andrews