Check out Laura V. Torres's reviews on DealerRater

March 30, 2024

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I’ve had a seamless experience. Laura was upbeat and helpful. I feel I received a fair offer for my trade-in. Overall I’m very pleased with my experience and Laura’s assistance in t Laura was upbeat and helpful. I feel I received a fair offer for my trade-in. Overall I’m very pleased with my experience and Laura’s assistance in the purchasing of my vehicle. More

by Karas

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Recommend Dealer

Yes

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 28, 2024

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Can’t say enough about the service and locality benefits. This is always my last stop because I know it’s going to be the best stop when choosing a new car. This is always my last stop because I know it’s going to be the best stop when choosing a new car. More

by Cindy L

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Recommend Dealer

Yes

Other Employees Tagged: Charlie Diaz!

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 28, 2024

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I had the best shopping experience today at City Volkswagen. Laura and Edgar were absolutely amazing! Made the entire process so easy for me. I appreciate their kindness, patience and willingness to Volkswagen. Laura and Edgar were absolutely amazing! Made the entire process so easy for me. I appreciate their kindness, patience and willingness to get me what I truly wanted! This is my second brand new VW purchase and truly an experience I will never forget! Thank you both so much! The City VW of Chicago team is the best! And shoutout to John in service for getting my wheels turning today with the trade-in. I went from an oil change to the proud new owner of 2024 Tiguan! Thank you! -Jazmin Bingham More

by Jazmin Bingham

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Recommend Dealer

Yes

Other Employees Tagged: John Rybowiak, Edgar Anaya, Evelyn Franchi

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 26, 2024

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Laura was very patient with me, never pushy she knew exactly what my needs were. I would recommend her as your sales person permanently. exactly what my needs were. I would recommend her as your sales person permanently. More

by Natividad.sustaita

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Recommend Dealer

Yes

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 25, 2024

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Laura helped us lease our new Tiguan. She not only told us all of the new features -but we had a wonderful discussion about her hometown while we waited for Finance. Thank you Laura! She not only told us all of the new features -but we had a wonderful discussion about her hometown while we waited for Finance. Thank you Laura! More

by pat.gilroy

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Yes

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Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 20, 2024

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Laura was wonderful sales women she help me and my girlfriend as soon as we walked in the door she paid close attention to detail and give us both the best car buying experience I have ever had been t girlfriend as soon as we walked in the door she paid close attention to detail and give us both the best car buying experience I have ever had been to many dealer but she knock it out the park for us and took care of are every need she is a rock star and definitely deserves a raise and if ur boss can’t see that he is blind she was very helpful and didn’t force anything on us I would definitely buy another car from her I. The near future thanks so much Laura u are amazing keep up the good work More

by Lowlowjm

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Recommend Dealer

Yes

Other Employees Tagged: Evelyn Franchi

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 28, 2024

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Super happy with my new car and thank you to Laura for helping me pick out the perfect one for me helping me pick out the perfect one for me More

by Angelasudar

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Recommend Dealer

Yes

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 27, 2024

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GO SEE LAURA! ! She made the car buying experience such a joy . No detail was missed and she gave top notch service! High 5 to Laura and the support staff !! ! She made the car buying experience such a joy . No detail was missed and she gave top notch service! High 5 to Laura and the support staff !! More

by JRo218

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Recommend Dealer

Yes

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 24, 2024

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Laura was amazing! She was committed to making sure I got a great Deal. I left driving a beautiful Jetta Volkswagen. I would definitely recommend to my friends and fa She was committed to making sure I got a great Deal. I left driving a beautiful Jetta Volkswagen. I would definitely recommend to my friends and family. More

by fabianaviles317

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Recommend Dealer

Yes

Other Employees Tagged: Evelyn Franchi , Anthony Manteca

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Apr 08, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 20, 2024

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Laura made our buying experience so easy and enjoyable, and her follow up after our purchase has been amazing. It is easy to see why Laura has been awarded sales person of the year nationally. I will sur and her follow up after our purchase has been amazing. It is easy to see why Laura has been awarded sales person of the year nationally. I will surely go back to Laura for cars in the future. She is truly a master of her craft. I highly recommend Laura and her expertise. I now feel like she is a friend for life. Thank you for restoring my faith in car sales. More

by dmschwarz

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Recommend Dealer

Yes

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!