Latchman "VJ" Mathura
Latchman "VJ" Mathura at Hillside Toyota
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Latchman "VJ" Mathura

Service Specialist

Hillside Toyota

139-65 Queens Blvd.
Jamaica, NY 11435

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35 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

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rated

35 Reviews

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35 Reviews of Latchman "VJ" Mathura

November 14, 2023

Dealership Rating
Employee Rating

My state inspection has expired I am unable to schedule an appointment. If I leave my car in the street I will get a ticket. Its unfair when Honda and Toyota raise the price of their vehicles stating its More

by quicksilver11355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2024

Hillside Toyota responded

Thank you for sharing your concerns. We're truly sorry to hear about the challenges you're facing with scheduling an appointment for your state inspection and the difficulties you've encountered. We understand how frustrating this situation must be, especially given the circumstances with your previous vehicle. Please allow us the opportunity to address this issue directly. Could you provide us with your contact information or reach out to our customer service team at your earliest convenience? We are committed to finding a solution and ensuring you receive the service you were promised. Your feedback is important to us, and we will work diligently to resolve this matter and restore your confidence in Hillside Toyota. Thank you for bringing this to our attention, and we hope to resolve it promptly.

April 22, 2022

Dealership Rating
Employee Rating

Very nice job. I like it.thank you so much. I want next time come again. More

by shaheddewan1030
Customer Service
Recommend Dealer
Yes

April 15, 2022

Dealership Rating
Employee Rating

Very very nice people they help me very very good they take care of me More

by Benjamin manzella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 10, 2022

Dealership Rating
Employee Rating

My experience at the Toyota Hillside was wonderful. The gentleman that took care of me I don’t recall his name was a pleasure to deal with I give him five stars. I would highly recommend Toyota his sid More

by Gladys Galarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 08, 2022

Dealership Rating
Employee Rating

Great and friendly service. Very happy about the overall experience, especially check in procedure and punctuality More

by ennioranaboldo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

April 07, 2022

Dealership Rating
Employee Rating

Work done in a timely manner. Representative V-Jay demonstrated professionalism and communicated work done In a considerate manner. More

by reanderson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 07, 2022

Dealership Rating
Employee Rating

They were really friendly and they did my rotation really fast. I would love to do business with hillside toyota in future More

by Dipon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dass, Ravi Somra, Siara Martinez , Ariel Charles , Stephanie Ramnarine

April 06, 2022

Dealership Rating
Employee Rating

They are very nice but don’t have to provide any discount. They don’t gave me contacted $500 discount when I finally bought the car. More

by Haque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anis Chowdhury, Kevin Dass

April 03, 2022

Dealership Rating
Employee Rating

Workers are very experienced with courtesy and less waiting time to complete the work . The workers are very professional. More

by pewola54
Recommend Dealer
Yes

April 03, 2022

Dealership Rating
Employee Rating

Staff are very helpful and friendly,and keep informed with what needs to be done More

by Mckinnon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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