Larry Surman
Larry Surman at Naples Acura
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Larry Surman

Service Advisor

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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4.9
40 Reviews

Languages Spoken

English English

4.9

40 Reviews

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40 Reviews of Larry Surman

April 28, 2024

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Employee Rating

My new 2024 RDX is the second vehicle we have purchased from Naples Acura. We are very happy with the folks at Naples Acura….all are professional, very knowledgeable when it comes to cars and very easy to More

by okulbacki
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 29, 2024

Naples Acura responded

Thank you for your recent purchase and for your loyalty to Naples Acura! Norman is great to work with. He has a lot of knowledge and enjoys sharing that knowledge with his customers. Enjoy your beautiful new RDX!

January 15, 2024

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Only got a quote from Larry at this time. He was very responsive with my request which I appreciated a lot. Will make an appointment for said service in the very near future. More

by chengr99
Recommend Dealer
Yes
Jan 15, 2024

Naples Acura responded

Thank you for your feedback and for the 4 stars. Larry is a straight shooter and tries to earn your business every time you visit our dealership.

January 04, 2024

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I wouldn’t go anywhere else. This is the best dealership in all the cars I’ve bought over the years. Michael “Sparky”, is excellent beyond words. He is professional, knows his More

by Ben
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Recommend Dealer
Yes

Other Employees Tagged: Michael Meador

November 07, 2023

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Having just completed my second Acura lease with Norman Johnston, my experience was professional, cordial and very relaxed. Naples Acura's sales team understands its customers and a desire for upscale veh More

by hweikes
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Recommend Dealer
Yes
Nov 08, 2023

Naples Acura responded

Thank you for your accolades and for your purchase! Norm is amazing. He is a true professional with a great depth of knowledge on our products. He is also a good listener and tries to identify the best vehicle for his customers based on their needs and wants. Enjoy your new Acura!

September 13, 2023

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wonderful car buying experience. Norm is everything you want in a sales associate when purchasing a vehicle!!! Super nice, very knowledgeable!!! We did not need to ask for one thing. More

by carnes667
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Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Marianne Sullivan , Manager Zack.

Sep 25, 2023

Naples Acura responded

Thank you for your review and for your purchase! Norm is outstanding and a true professional. He knows how to deliver both the car and the experience to his customers. Enjoy your new Acura!

August 01, 2023

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Marvin went above and beyond searching for a great vehicle for me and at the end I went and traded in my car. Great salesman, doesn’t xx, and made the car buying process so smooth. Larry in the serv More

by Dtang
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Recommend Dealer
Yes

Other Employees Tagged: Marianne Sullivan, Marvin Guerrier , Zack Fier

Aug 02, 2023

Naples Acura responded

Thank you for your purchase and for your feedback!. We are very proud of our team at Naples Acura and certainly Marvin and Larry are 2 key members of the team. They are both very customer focused and very knowledgeable. Enjoy your new wheels!

July 28, 2023

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The Dealership has been very professional in both sales and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as ap More

by gstuhld
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 31, 2023

Naples Acura responded

Thank you for your purchase and for your accolades! Francesca is a true professional. She listens to her customers and tries her hardest to deliver both the car and the experience. Enjoy your new Acura!

June 20, 2023

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OUTSTANDING DEALERSHIP. WE'VE TAKEN DELIVERY OF 3 ACURAs IN THE PAST FEW YEARS AND EVERY TIME THEY HAVE TREATED US ROYALLY. KUDOS TO OUR SALESMAN OMAR GONZALEZ, AND TO MA More

by Mel Mann
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 21, 2023

Naples Acura responded

Thank you Mel for your loyalty and for your recent purchase! Omar is amazing. He is very customer focused and knows how to deliver both the car and the experience to his customers. We are very proud of our entire team and certainly Omar is a strong member. Enjoy your new Acura!

May 01, 2023

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This is the 2nd time I’ve purchased from Norman. What a great guy! I love this dealership because everyone I have worked with, Norman, Marianne and the service team, all make it so easy to get a new More

by Caijhmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Naples Acura responded

Thank you for your loyalty and for your purchases!. Norman is amazing. He is a great person to work with and he knows how to deliver both the car and the experience to his customers. Enjoy your new Acura!

April 05, 2023

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Employee Rating

The employees are all eager to listen to problems and help you deal with your concerns with either solutions or a suggested course of action. More

by Bwelch41
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 05, 2023

Naples Acura responded

Thank you for your feedback and for your purchase! We are very proud of our team and you have had the opportunity to interact with many of them. Our customers are the reason we are in business and we try our hardest to eagerly assist you when you come in. Enjoy your new wheels!

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