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Lance Gentry
Lance Gentry at Holm Buick GMC
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Lance Gentry

Service Consultant

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
9 Reviews

I grew up in San Diego and have been in automotive service for over 25 years.

Dealership Experience

8 mos

Industry Experience

26 yrs, 4 mos

4.8

9 Reviews

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9 Reviews of Lance Gentry

May 05, 2024

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Employee Rating

On time with appointment and very thorough and efficient. Friendly staff, answered my questions courteously. More

by TERRY
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Derek Duncan, Ethan Hodges

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May 09, 2024

Holm Buick GMC responded

Thank you for the fantastic review! We strive to be on time, thorough, and efficient with every appointment. We're happy the friendliness of our staff shone through, and that they were able to answer your questions clearly. We appreciate your business and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

May 03, 2024

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Excellent service & work kept up to date on progress, parts slow coming in is only negative More

by KOLLINGRX
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Recommend Dealer
Yes
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May 10, 2024

Holm Buick GMC responded

We're so glad you were happy with the service and communication! While parts delays can be frustrating, we're committed to keeping you informed every step of the way. Thank you for the 5-star review! Sincerely, the Holm Automotive Team of Salina

May 03, 2024

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Great as always, everyone is friendly and courteous. Snacks are a great touch in the lounge More

by DD Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Derek Duncan, Ethan Hodges

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May 14, 2024

Holm Buick GMC responded

The team will be glad to hear you had another positive experience at Holm Buick GMC! Glad our friendly and courteous staff consistently make you feel welcome. Those little extras, like the snacks in the lounge, can definitely make a big difference. See you next time! Sincerely, the Holm Automotive Team of Salina

May 01, 2024

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Employee Rating

Charged me full amount for labor on my car. . People said they took advantage of you because you are a woman. More

by CLPLAGGERMAN
Recommend Dealer
No

Other Employees Tagged: Lucas Luchsinger

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May 14, 2024

Holm Buick GMC responded

We appreciate you letting us know about your billing concern and thank you for allowing us to correct the error. Holm Auto prides in fair an honest pricing with complete transparency. We look forward to assisting with all your service needs. Thank you - Sincerely, the Holm Automotive Team of Salina

April 30, 2024

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We had a breakdown and from out of town. The team there took good care of us More

by jason.hall
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

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May 03, 2024

Holm Buick GMC responded

We understand how stressful a breakdown can be, especially when you're far from home. We're so glad our team at Holm Automotive could take good care of you! Your satisfaction is our priority, and we appreciate you trusting us to get you back on the road. Sincerely, the Holm Automotive Team of Salina

April 30, 2024

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Excellent service and great people! Timely, affordable, knowledgeable and great experience all around! Will be taking my vehicle there for the life if the vehicle. More

by benjamin.bett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Sutton

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May 03, 2024

Holm Buick GMC responded

We're thrilled to hear about your excellent experience at Holm Automotive! Timely, affordable service delivered by knowledgeable and friendly people is exactly what we strive for. Knowing you'll be trusting us with your vehicle "for the life of the vehicle" is incredibly rewarding. Thank you for choosing Holm Automotive, and we look forward to taking care of your car for many miles to come! Sincerely, the Holm Automotive Team of Salina

April 25, 2024

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the service people wear very polite and good to me nice people to work with More

by C E DERRYBERRY JR
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Recommend Dealer
Yes
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Apr 28, 2024

Holm Buick GMC responded

Thank you for the kind words! We appreciate you taking the time to recognize our service team at Holm Automotive Center. It means a lot to us that you found them polite, helpful, and enjoyable to work with. Our core value of customer care emphasizes creating a positive experience for our customers, and our team takes pride in being friendly and professional. We'll be sure to pass on your compliments! Thank you again for choosing Holm Automotive, and we look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

April 11, 2024

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The customer service is always great and I have confidence in consistently receiving quality service, as I did this time. More

by clcrawshaw
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Recommend Dealer
Yes
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Apr 18, 2024

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you consistently experience great customer service and receive high-quality work at Holm Automotive Center of Abilene. Knowing you have confidence in our service is very rewarding. Our team is dedicated to providing exceptional service every time, and it means a lot to us that we've met your expectations. Thank you for recognizing the value we strive to deliver. We look forward to seeing you again soon! Sincerely, The Holm Automotive Center Team

March 29, 2024

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The service was great from start to finish. In and out as promised, team Was very knowledgeable. More

by chargerslg
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Derek Duncan, Ethan Hodges

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Apr 23, 2024

Holm Buick GMC responded

Thank you for leaving a review about your recent service experience at Holm Buick GMC! We're delighted to hear that everything went smoothly, from the initial interaction to picking up your vehicle. Sincerely, the Holm Buick GMC team of Salina

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