Dealership Experience
2 yrs, 1 mo
Industry Experience
8 yrs, 7 mos
Languages Spoken
English
78 Reviews
Write a Review78 Reviews of LaToya Berry
February 08, 2024
Very very pleasant to deal with. Very welcoming! She was very knowledgeable. Would definitely work with her again!!! Very welcoming! She was very knowledgeable. Would definitely work with her again!!! More
Other Employees Tagged: Chelsea Wakefield
January 12, 2024
Was very disappointed that it cost me $73. for a clip to be installed on the wheel liner. This probably a low cost clip and installed with minimal effort or time. I feel that because the car for a clip to be installed on the wheel liner. This probably a low cost clip and installed with minimal effort or time. I feel that because the car is under warranty the cost of the clip should be covered under warranty. More
January 03, 2024
We have been dealing with Toyotatown since 1988 and have always been pleased with the service. Latoya is very professional and follows up promptly on any concerns. The staff is always pleasant and receptiv always been pleased with the service. Latoya is very professional and follows up promptly on any concerns. The staff is always pleasant and receptive. Thank you Toyotatown! More
Other Employees Tagged: Sylvia Donovan
December 02, 2023
Excellent service advisor. ..very thorough and informative...2nd time I believe she has looked after me and would highly recommend her to others ..very thorough and informative...2nd time I believe she has looked after me and would highly recommend her to others More
November 20, 2023
LaToya was very helpful via e-mail and phone when sorting out the maintenance on my car with a rodent issue in the engine. I appreciated the communication as well as the discussion involving the approach to out the maintenance on my car with a rodent issue in the engine. I appreciated the communication as well as the discussion involving the approach to fixing it. She did not try to sell me anything unnecessary which is always appreciated. I was hoping my car would get washed and although I requested it (granted it was a late request but I thought that this was included with all services), this did not happen. I assume that was a breakdown in communication on their end. More
November 12, 2023
The service at ToyotaTown is excellent. I was greeted outside the dealership at the time of my appointment, if not slightly earlier. The service advisor LaToya explained the work to be comp I was greeted outside the dealership at the time of my appointment, if not slightly earlier. The service advisor LaToya explained the work to be completed, the cost and the time the service would take. I did chat with the service desk but don't have the name of the young lady that scheduled my next two service appointments. She was very efficient and friendly. Thank you ToyotaTown. More
November 03, 2023
I purchased my car at ToyotaTown and have always taken my car to this location for service. LaToya Berry has always been my service advisor - she is always very personable, knowledgeable, and professional. car to this location for service. LaToya Berry has always been my service advisor - she is always very personable, knowledgeable, and professional. I would highly recommend this location for their second to none service. More