Kyle Sperry | Page 11

Awesome Experience! From the 1st phone call to driving off the lot, the experience was simple and straightforward with no games. Everyone was very professional.and helpf From the 1st phone call to driving off the lot, the experience was simple and straightforward with no games. Everyone was very professional.and helpful through the entire process. I would definitely recommend them. Manny, Kyle and Billy were great to work with And I'll be back. More

by Kimme Verified Customer Verified Customer

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Service Si — Sales No Remember in sales that the salesmen are there to make mont for Jerry Ulm. Lots of dazzle-dazzle — don’t care after the deal. Service is awesome, howev Remember in sales that the salesmen are there to make mont for Jerry Ulm. Lots of dazzle-dazzle — don’t care after the deal. Service is awesome, however. Service Manager Carlos Batista is the best, so I went ahead with the deal knowing he and his team will care for the car. Example of non- caring in sales. I asked that the car be detailed and have the 23 point inspection before I picked it up. I was assured by sales it had been detailed, but it had trash in the front seat and back area , so I don’t think so. Requested again plus asked for the 23 point inspection report. Even copied the General Manager Joey Falco on this and no response (2 weeks) . More

by KLARC Verified Customer Verified Customer

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Next day review update Been riding around in my new Jeep today and went to edit my earlier review but couldn't get access. Anyway I am happy with my new ride and so anythin Been riding around in my new Jeep today and went to edit my earlier review but couldn't get access. Anyway I am happy with my new ride and so anything negative I wrote in crabby mode yesterday is totally mitigated,Thanks to Moe , Billu, Danny, CJ, and Kyle. They did their best. KLARC More

by KLARC Verified Customer Verified Customer

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Very surprisingly good deal. The guys worked like a team. Classic good customer service and sales protocol. The call backs and texts. I was asking alot they kept working it. I really felt appreciated. I was Classic good customer service and sales protocol. The call backs and texts. I was asking alot they kept working it. I really felt appreciated. I was on my way to the Ford dealer and made the uturn mostly because of Kyle and Jordi s phone contacts. I am very much at peace and pleased with my purchase. More

by mwkuzel Verified Customer Verified Customer

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Outstanding Experience The best buying experience I ever had, Manny, and Wade took great care of me. The price I received over the phone was the purchase price, these guys w The best buying experience I ever had, Manny, and Wade took great care of me. The price I received over the phone was the purchase price, these guys were honest, no games. New truck was ready when I got to the dealer ship. I was there under 2 hours, this included test drive, paper work, and Manny going over special features, setting up phone etc. More

by BWS299 Verified Customer Verified Customer

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Fast, friendly, and professional Very easy leasing experience by the internet sales team. Leasing/finance options were thoroughly discussed, as were available addons. Ryan was very Very easy leasing experience by the internet sales team. Leasing/finance options were thoroughly discussed, as were available addons. Ryan was very professional and demonstrated all the options available on the UConnect screen for us. Highly recommend Jerry Ulm, and looking forward to the new building!! More

by SPERRY.BEN Verified Customer Verified Customer

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Used Ram 1500 I really like the truck I’m purchasing and I believe it’s at a fair price. Jordi and Kyle were great and sealed the deal. Only negative is I ended up I really like the truck I’m purchasing and I believe it’s at a fair price. Jordi and Kyle were great and sealed the deal. Only negative is I ended up not doing a trade in. Only wanted to offer me 500-1000 for my trade in. Yes the car is 18 years old but, I have 18-19 pages of maintenance records and all maintenance done by dealership. What vehicle can you buy with that amount of maintenance records, done by the dealership, second owner, and only averaging 9K miles a year? Was only asking 2K. More

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Best car buying experience, ever! Nate, Kyle, and Billy made the experiencing of buying a car stress-free and easy! I found a car on their website and drove 4 hours to come see it, bas Nate, Kyle, and Billy made the experiencing of buying a car stress-free and easy! I found a car on their website and drove 4 hours to come see it, based on Kyle’s word that it was as good as the photos— and it was! The only flaw was that 2 of the headrests were missing, but they had already been in contact with the previous owner about this. They went and personally picked up the head rests and shipped them to me the following day. Financing (normally the worst part of buying a car!) was a breeze thanks to Billy. We were in and out of the dealership in a few short hours, with a new car! We couldn’t be happier with our experience at Jerry Ulm CDJR and cannot recommend Nate, Kyle, and Billy enough! I was blown away by their professionalism, top-notch customer service, and how fun they were to work with. More

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Great experience. My wife and I were treated very well, the people were nice and patient with our questions. The car I was interested in (2008 GT500) was exactly as adv My wife and I were treated very well, the people were nice and patient with our questions. The car I was interested in (2008 GT500) was exactly as advertised and super clean. More

by JackDeL Verified Customer Verified Customer

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Great non-stressful experience simple It was not the location that got me to come to the dealership it was the two guys that I worked with over the phone that got me to come to the dealer It was not the location that got me to come to the dealership it was the two guys that I worked with over the phone that got me to come to the dealership it was a great pleasure to work with Tony and Kyle I would recommend working with them to to anybody More

by dssandvig Verified Customer Verified Customer

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