Kyle Rauh

My last couple of visits here have resulted in damage to my vehicle. The last time, they did fix the body damage. There was a burn mark in the carpet that I'm pretty sure wasn't there but I never pointed it my vehicle. The last time, they did fix the body damage. There was a burn mark in the carpet that I'm pretty sure wasn't there but I never pointed it out. This time, it's scratches on my steering wheel that I am fairly confident weren't there before, which I can't even imagine how they did it. It's an old truck. I didn't call to complain, because there's nothing that can be done to fix it outside of sending the steering wheel for new leather, not a cheap endeavor. I think the staff there are overworked, possibly underpaid. They always look overwhelmed. I have to drive in person most of the time to get any info. The repair staff aren't being careful with customer vehicles. Might be time for me to look for another shop. It's hard to recommend them outside of having a few guys that know the older trucks in the shop, but if their staff damage it each time, what's the point. More

by 92NITE Verified Customer Verified Customer

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