Kyle Herman
Kyle Herman at Luther Brookdale Chevrolet Buick GMC
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Kyle Herman

Pre-Owned Sales Manager

Luther Brookdale Chevrolet Buick GMC

6701 Brooklyn Blvd.
Brooklyn Center, MN 55429

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4.3
15 Reviews

I grew up in Dayton, Minnesota and attended Champlin Park High School. I went on to study at St. Cloud State University. I like to spend time with my wife and our 2 children. I also like to travel when I have the time. Golf, ATV riding, and fishing are a few of the hobbies that I enjoy. I have been in the automotive business for 16 years, and a proud member of the sales team at Luther Brookdale Chevrolet since September 2010. Stop in today to receive excellent customer service from our team, and access to a variety of vehicles that you can depend on!

Dealership Experience

13 yrs, 9 mos

4.3

15 Reviews

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15 Reviews of Kyle Herman

December 09, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. Any questions that we had were answered. Made buying our new truck a memorable experience. Thank you to all. More

by dolan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Gunderson, Bao Ho

Dec 11, 2023

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new truck! It was a pleasure to read about your buying experience with Luther Brookdale Chevrolet. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

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Alan in service always does an amazing job addressing my concerns and communicating with me throughout the entire process . More

by shallon.KIRCHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review about Alan! We really appreciate your business, Shallon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Dealership Rating
Employee Rating

No further follow up about a massive dent found upon pick up of vehicle. Incredibly frustrating. More

by katie.king622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 27, 2023

Luther Brookdale Chevrolet Buick GMC responded

Katie, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

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Employee Rating

Kevin and Kyle we awesome to work with! ! They helped with all my questions and got me into a truck that I really wasn’t looking at but so glad they did! I love it and it was an easy and pa More

by bcpletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kallhof

Nov 20, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every vehicle buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

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Very helpful in explaining what needed to be done! Surprised by the bill!Thank you. More

by kbafrica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

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Employee Rating

They have done a good job serving my 2015 Chevy Tahoe. They replaced the transmission, air conditioner, seat, struts twice, and performed standard service for tires and oil changes. I’d say close to $20 More

by psernster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Luther Brookdale Chevrolet special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you have been pleased with your time with us. We look forward to seeing you for your next service appointment! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

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Was very good service, very good service, very good service very quickly done very well done More

by ALFONZOHIGHSMITH
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

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Employee Rating

Great service. Friendly service advisor and management staff! I will be returning to this location! More

by natezz8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 31, 2023

Luther Brookdale Chevrolet Buick GMC responded

I'm thrilled to receive your positive review, Nate! Thank you for choosing us, and I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 28, 2023

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Employee Rating

Perfect service, perfect staff, quick process, friendly receptionist. Absolutely everything was completely perfect, just perfect. More

by matt89herman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Dorenbush, Orlando Post

Oct 31, 2023

Luther Brookdale Chevrolet Buick GMC responded

Wow, your kind words took my breath away, Matt! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 01, 2023

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Employee Rating

They had me waiting hour and a half without doing oil change and didn't update me that it was not being worked on More

by J james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Larsen, William Rosas, Tony Stark , Adam Burns, Cheryl Ruedy

Oct 03, 2023

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you sharing the feedback regarding your recent visit to Luther Brookdale Chevrolet's service department. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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