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Kristen Krieg

Overview Reviews (46) Inventory (285)

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Kristen Krieg

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Kristen Krieg | Page 5

Product Specialist

Webb Hyundai Highland

9236 Indianapolis Boulevard
Highland, IN 46322

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4.9

46 Reviews

Overview Reviews (46) Inventory (285)

Dealership Experience

2 yrs, 10 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English

4.9

46 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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46 Reviews of Kristen Krieg

April 27, 2022

Dealership Rating

Employee Rating

Kristen was a great help and super personable and knowledgeable. Made the overall experience much better. knowledgeable. Made the overall experience much better. More

by mkagan20

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Greg Gentz , Luis Castresana

Helpful 0

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Apr 28, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 13, 2022

Dealership Rating

Employee Rating

Called the dealership spoke to Sales Rep Kristen told her what we were looking for and she said to come over . We got there and she helped us in the whole process and she was awesome . We are very happy her what we were looking for and she said to come over . We got there and she helped us in the whole process and she was awesome . We are very happy with our new purchase . Finance staff was also very nice as well and overall the Webb family very friendly . More

by rocky12lopez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Menz , Luis Castresana

Helpful 0

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Apr 14, 2022 -

Webb Hyundai Highland responded

April 09, 2022

Dealership Rating

Employee Rating

I was mislead about financing and the seller gave me misinformation on whether my car had the app function and where I can go if a mechanic was needed in the future. I have the car but didn’t leave feel misinformation on whether my car had the app function and where I can go if a mechanic was needed in the future. I have the car but didn’t leave feeling good or excited. More

by ssienkowski

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jim Menz, Laurie Kralek

Helpful 0

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Apr 11, 2022 -

Webb Hyundai Highland responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Apr 11, 2022 -

ssienkowski responded

I would love to elaborate on my experience. I have an 800 credit score so I was expecting a low interest rate. He said I'd get a 5.9% from Hyundai or a 3.5% but that would include an extended warranty. I didn't want the extended warranty. One of the reasons I went with Hyundai was because of the 5 year/60,000 mile. So not only did I get the extended warranty, I paid $2,000 over MSRP. I get the market but I know I could have done better but agreed on over MSRP. But to add the warranty that I didn't want on terms that I don't think are right. I said I could get a 1.9 from Bank of America and he said we don't deal with them?. The car is for my 19 year old daughter who was with me at the time. I suppose I should have set up finance before I came but I wanted to finance with Hyundai. I just don't think he was honest with me. As for the salesman, I liked her but she told me I had to come to a Hyundai dealer to get the car fixed under warranty and she was incorrect about an app that she said we could get. I'm a teacher in Valpo who makes a modest living and wanted to do something for my daughter. I just don't think I was treated in an honest manner.

March 26, 2022

Dealership Rating

Employee Rating

Kristen made the car buying experience not only easier but very pleasant. Everybody at Webb Hyundai was so helpful, friendly, knowledgeable & patient I will definitely recommend them to everyone. but very pleasant. Everybody at Webb Hyundai was so helpful, friendly, knowledgeable & patient I will definitely recommend them to everyone. More

by Mike

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alfonso Hernandez

Helpful 0

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Mar 28, 2022 -

Webb Hyundai Highland responded

Mike, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

March 24, 2022

Dealership Rating

Employee Rating

Overall was a great experience. Alfonso was very helpful and he and the team worked with me to obtain the best deal possible. Alfonso was very helpful and he and the team worked with me to obtain the best deal possible. More

by kjnovak1202

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luis Castresana, Alfonso Hernandez

Helpful 0

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Mar 25, 2022 -

Webb Hyundai Highland responded

March 16, 2022

Dealership Rating

Employee Rating

Very helpful. Worked very thoroughly with me to get everything I needed accomplished. Very friendly and personable. Made me feel like family Worked very thoroughly with me to get everything I needed accomplished. Very friendly and personable. Made me feel like family More

by gkobus39

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adam Biers, Greg Gentz, Conrad Kerosky, Big John Crawford, Eric Gdowski , Meghan Dixon, Alfonso Hernandez

Helpful 1

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Mar 16, 2022 -

Webb Hyundai Highland responded

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