Kristen Hetzer
Kristen Hetzer at Brewster Subaru

Kristen Hetzer | Page 5

Internet Sales Consultant

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
4.9
307 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.9

307 Reviews

Write a Review

307 Reviews of Kristen Hetzer

November 18, 2024

Dealership Rating
Employee Rating

Very happy working with Kristen at Brewster Subaru. Trustworthy dealership with great sales and service team. More

by Marydmaloney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Mitchel Pollak, Andre Reid , Anthony Pilla

Nov 19, 2024

Brewster Subaru responded

Mary, we're delighted to hear that Kristen and the Brewster Subaru team provided you with a trustworthy experience. Thank you for your kind words!

November 14, 2024

Dealership Rating
Employee Rating

Kristen was a delight to work with. We purchased a 2023 Crosstrek LTD as a CPO vehicle from her with 16K miles on it. Brewster Subaru is a terrific dealership, and everyone we dealt wit More

by BruceB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Larson , Ty, Michael

Nov 14, 2024

Brewster Subaru responded

Hi Bruce B! We're delighted to hear that Kristen, Michael, Ty, Patrick. and the rest of our Brewster Subaru team made your experience a positive one! Thank you for choosing us for your 2023 Subaru Crosstrek LTD purchase. Enjoy every mile ahead!

November 09, 2024

Dealership Rating
Employee Rating

Patient, flexible, and easy to work with. Kristen Hetzer and Rich Johnson were patient, courteous, and easy to work with. Overall great experience! More

by subaruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Nov 11, 2024

Brewster Subaru responded

We're delighted to hear that Kristen and Rich made your experience at Brewster Subaru a great one! Thank you for sharing this positive feedback, and we hope you're enjoying your new vehicle.

November 06, 2024

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Employee Rating

Efficient and personable employees. Didn’t feel pressured at all. Listened to my wants and needs and helped me find the best deal for me. Definitely recommend! More

by CandieR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Michael Barone

Nov 07, 2024

Brewster Subaru responded

Candie, we're delighted to hear that our team at Brewster Subaru provided a pressure-free and personalized experience for you. Thank you for recommending us and please don't hesitate to reach out if we can be of service again in the future!

November 04, 2024

Dealership Rating
Employee Rating

Kristen Hetzer is terrific. She even met us in the parking lot with our paperwork as well arrived at the dealership. She is very responsible, responsive and a pleasure. More

by dsinger0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Brewster Subaru responded

Thank you for sharing your experience! We're delighted to hear that Kristen provided such attentive service at Brewster Subaru. We appreciate your feedback and look forward to serving you again in the future! Safe travels!

October 19, 2024

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As always a terrific experience. The process of leasing my car was fast and efficient. Everyone there was a consummate professional! More

by Michele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Oct 21, 2024

Brewster Subaru responded

Michele, we're delighted to hear that your recent experience was smooth and efficient at Brewster Subaru. Thank you for your kind words and continued support!

October 18, 2024

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Employee Rating

Sales people are annoying. I would go there, be interested in a car. They would send me out on a test drive by myself. No one to ask questions. They didn't really know anythi More

by jcon70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rich Johnson

Oct 18, 2024

Brewster Subaru responded

It's disappointing to hear about your experience with our sales team. We strive for knowledgeable and attentive service, so it's concerning that we fell short during your visit. If you're open to discussing this further or have any questions, please feel free to reach out. Thank you, Nelson Demelo - General Manager - 877-722-4016 Ext. 101

October 14, 2024

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Employee Rating

They are the best straight forward people great customer service love Brewster Subaru and love my brand new car thanks a lot!! More

by papirayray87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Brewster Subaru responded

We're delighted to hear you had a great experience with our team at Brewster Subaru! Enjoy your new car, and thank you for the kind words.

October 12, 2024

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Employee Rating

Everyone was very helpful and made this purchase quick and simple. If buying a subaru work with Brewster Subaru. More

by phil.c.lamothe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Oct 14, 2024

Brewster Subaru responded

Thank you for sharing your experience, Phil! We're delighted to hear that our team at Brewster Subaru made the purchase process quick and simple. Enjoy your new Subaru, and we appreciate the recommendation!

September 06, 2024

Dealership Rating
Employee Rating

Our experience with Brewster Subaru was excellent. Kristen, Bill and Joey were professional, efficient and responsive. Great team and equally great experience! More

by Mike T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Brewster Subaru responded

Mike, we're delighted to hear that Kristen, Bill, and Joey provided you with an excellent experience at Brewster Subaru. Thanks for the kind words!

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