Kristen Hetzer
Kristen Hetzer at Brewster Subaru

Kristen Hetzer | Page 21

Internet Sales Consultant

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
4.9
307 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.9

307 Reviews

Write a Review

307 Reviews of Kristen Hetzer

August 05, 2021

Dealership Rating
Employee Rating

Mitch Pollack has been a wonderful salesman for both the brand new Subaru Ascent I purchased back in January, as well as the used Chevy Silverado they found me in this tough car market. The service departme More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Brewster Subaru responded

We're so glad to hear it, Chris! Thank you for leaving your five-star rating for Mitch and the Brewster Subaru team! We hope you are loving your Ascent and Silverado!

July 10, 2021

Dealership Rating
Employee Rating

Rich was a clear communicator and super personable. He was also very organized and orderly despite all the paperwork. He made car buying enjoyable! Grateful that he was able to help us. More

by polkster02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Jul 12, 2021

Brewster Subaru responded

Our team at Brewster Subaru would like to thank you for the awesome review and rating! We're so happy Rich provided five-star care to you and made your visit so enjoyable! We'll see you next time!

June 30, 2021

Dealership Rating
Employee Rating

I always return to Kristen and Brewster Subaru because I feel comfortable with them and trust them . I recommend Kristen and Brewster Subaru to my friends . More

by linaggodmother
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Gomes

Jul 01, 2021

Brewster Subaru responded

Thanks for trusting Kristen and the Brewster Subaru team! We greatly appreciate your loyal business. See you next time!

June 26, 2021

Dealership Rating
Employee Rating

She was incredibly personable and helpful in the buying process. More

by tmhaswell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Cam Romao

Jun 28, 2021

Brewster Subaru responded

Thank you for the great rating! We're glad to hear it! – Brewster Subaru

June 17, 2021

Dealership Rating
Employee Rating

We bought a new Subaru Outback from Nelson and his fantastic team at Brewster Subaru. Kristen (sales) was super helpful and made the whole process easy and pleasant, and Rich (finance) was great at ex More

by jschram123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nelson DeMelo, Rich Johnson

Jun 17, 2021

Brewster Subaru responded

Congrats on your new Subaru Outback! We're so happy to hear our team made the process easy and could make the long trip worthwhile! We look forward to your continued business with us!

June 10, 2021

Dealership Rating
Employee Rating

Everyone was great and very helpful. People were friendly, offered water and coffee. They were patient in explaining things. Set up Bluetooth for us. Great experience More

by dkmk2
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Jun 10, 2021

Brewster Subaru responded

All of us at Brewster Subaru are happy to see this wonderful feedback! Thank you so much!

June 08, 2021

Dealership Rating
Employee Rating

Kristen was so friendly, helpful and efficient. I live in NYC and could not find a Crosstrek anywhere. Called Subaru Brewster on a Tuesday and was driving my new 2021 Crosstrek on Thursday. More

by Declan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Brewster Subaru responded

Congratulations on your new 2021 Crosstrek, Declan! We're so happy to hear Kristen could help you finally get into the perfect new SUV! We appreciate you taking the time to come visit us and leave this review! Thank you! - Brewster Subaru

June 02, 2021

Dealership Rating
Employee Rating

Highly knowledgeable and shares dense information in an easily digestible way. The way all of the options and services were explained allowed me to make informed choices. More

by juophoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Jun 03, 2021

Brewster Subaru responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Brewster Subaru!

June 01, 2021

Dealership Rating
Employee Rating

My car purchasing experience at Brewster Subaru was very quick and smooth. The easiest one I’ve ever had. Special thanks to Kristen and Rich. More

by ForesterBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Jun 03, 2021

Brewster Subaru responded

We're so happy Kristen and Rich could help make your experience worthy of five stars! Thank you for the awesome review and for choosing Brewster Subaru!

May 02, 2021

Dealership Rating
Employee Rating

Excellent experience with professional friendly service. Sales rep was very helpful and listened to what I wanted in a vehicle and found exactly what I was looking for. More

by bonfrenkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

May 04, 2021

Brewster Subaru responded

We are so happy to hear that our team at Brewster Subaru could find you exactly what you were looking for! Thank you so much for leaving us a review!

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