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Kristeena Rutledge
Refer Me
74 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
7 yrs, 11 mos
Languages Spoken
English
74 Reviews
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74 Reviews of Kristeena Rutledge
August 22, 2019
Great Service I always get great service,fast and complete. They go over anything that needs done with you first. Friendly and efficiency service. Clean waiting a I always get great service,fast and complete. They go over anything that needs done with you first. Friendly and efficiency service. Clean waiting area. More
by Smokie
Helpful 
August 16, 2019
Parkside Kia excellent service dept. Had a great experience at Parkside Kia service department. They did a good job and were very kind. They worked at making sure I was satisfied. Had a great experience at Parkside Kia service department. They did a good job and were very kind. They worked at making sure I was satisfied. More
by JaneKTee
August 09, 2019
Awesome and Honest I had a bad sales side experience at this dealership and didn't want to go back. Then I purchased a Kia Optima from Carvana.com and wanted to have an I had a bad sales side experience at this dealership and didn't want to go back. Then I purchased a Kia Optima from Carvana.com and wanted to have an actual Kia service center to get checked. I ended up with the service rep that was amazing. She worked us in and was very upfront and honest about everything. At that time the car was under warranty still and she made sure that they checked out every little thing as if they were putting it on their lot to sell. She is the only reason I returned to Parkside Kia and continue going back. It's because of her I ended up there to purchase another Kia vehicle. I have nothing negative to say about service at Parkside Kia. More
by WorryRock182
August 02, 2019
Service department made getting service convenient and easy. 1 comfortable waiting area with snacks, clean restrooms, adequate space, and sitting areas 2 friendly staff 3 competent staff 4shuttle to shopping 1 comfortable waiting area with snacks, clean restrooms, adequate space, and sitting areas 2 friendly staff 3 competent staff 4shuttle to shopping available 5 no pressure on customer when turning down additional service tasks More
by Kia account
Other Employees Tagged: Tracie Russell
July 30, 2019
Excellent Customer Service Customer service is always excellent in the service department. Kristenna always takes good care of me and keeps me updated with what is going on with Customer service is always excellent in the service department. Kristenna always takes good care of me and keeps me updated with what is going on with my vehicle. More
by Naomi D.
July 20, 2019
Excellent service Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention to detail More
by ChMc
July 19, 2019
Great experience. The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warrant The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warranty. On my initial visit on 7/8/19, they found that the parking brake switch was not setting the parking brake. If you pull up on switch and hold it, the parking brake would set but would disengage when released. They found that the swtich had shorted so they needed to order a switch. They also did a multi-point inspection and took care of 2 recalls that I did not know about. On my return visit on 7/18/19, they installed the new EPB switch. Since under warranty, there was no cost to me. Since the work was going to take 3 hours, Kristeena offered me a loaner car and I took advantage of her offer. One of the maintenance workers was kind enough to get my cooler out of my car and put it in the loaner. This allowed me to do my grocery shopping. Kristeena was great from start to finish on both visits. Tracie actually checked me in as Kristeena was on her lunch break when I arrived but Kristeena greeted me and apprised me of everything as soon as she returned from lunch. More
by MamaG
Other Employees Tagged: Tracie Russell
July 16, 2019
Efficient and customer oriented Welcoming and eager to comply with service needs and offer additional items for replacement or service based on outcome of inspection Very satisfied Welcoming and eager to comply with service needs and offer additional items for replacement or service based on outcome of inspection Very satisfied as to how my service visit was handled More
by Anthony
July 03, 2019
Service Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no c Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no charge. Great experience More
by Charlie 5956
June 30, 2019
Always great service and with a great smile. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. Employees are always friendly and very courteous. The waiting area is clean with complimentary snacks and drinks. When my Rio is done with a oil change, Kristeena always calls me and lets me know when I dont wait for my Rio. Kristeena always goes over with me what services were done and asks if I have any questions. Im glad I bought my Kia Rio from Parkside Kia, thanks everyone at Parkside Kia! More
by JohnnyKnox
