Kristal Borges
Kristal Borges at Arlington Heights Buick GMC
Refer Me

Kristal Borges

BDC

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
34 Reviews

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

34 Reviews

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34 Reviews of Kristal Borges

April 24, 2024

Dealership Rating
Employee Rating

The team was very friendly and courteous. Our sales person was very helpful and easy to work with. More

by RMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Cesar Martinez

Apr 25, 2024

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 10, 2024

Dealership Rating
Employee Rating

We had a great experience working with Cesar. Very professional and extremely quick to respond to any questions. I would not hesitate to consider Arlington Heights Buick GMC for any future vehi More

by kimberly.schuetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Cesar Martinez

Apr 10, 2024

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback, Kimberly. We appreciate your comments and are happy to hear that Cesar was able to meet your needs. At Arlington Heights Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Buick GMC Team

March 29, 2024

Dealership Rating
Employee Rating

Joel Gallardo helped make this purchase quick and easy! Also thanks to Mike O. in finance, Mike A. the general manager and Kristal Borges in the Internet Department! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Arlington Heights Buick GMC responded

Sam, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 24, 2024

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Employee Rating

I was greeted by Shelley Barr when I walked in the store. She was pleasant and offered my a coffee or water. I told Shelley that I had found a SUV online that was at her store. We took the SUV for a ride and More

by kpm2825
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 26, 2024

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Shelley, Amin, and Mike were able to meet your needs. At Arlington Heights Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Buick GMC Team

March 07, 2024

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Employee Rating

Allie Aiello at Arlington Heights Buick went the extra mile to make sure that I was satisfied and had a great experience. I had a question about my license plate and she resolved it quickly. Her attention More

by James McElwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker , Allie Aiello

Mar 08, 2024

Arlington Heights Buick GMC responded

Thank you so much for the amazing review, James! We're glad to hear that our team provided you with an exceptional dealership experience and went the extra mile to answer your questions. We look forward to working with you again soon! Sincerely, The Arlington Heights Buick GMC Team

October 15, 2023

Dealership Rating
Employee Rating

Victor and the staff were very helpful with the purchase of a vehicle. After the purchase Victor showed me how to use everything. He also set up phone and made sure I knew how to use it. More

by KMONT569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez , Mark in finance

Oct 16, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Victor! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

October 08, 2023

Dealership Rating
Employee Rating

Excellent service! Victor was friendly, patient and VERY knowledgeable. Took the time to run through all of the features on the vehicle. We have leased/purchased 30 ve More

by JGARBE10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez , Mark in finance was amazing as well. Funny, friendly, and very informative.

Oct 09, 2023

Arlington Heights Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Victor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

October 05, 2023

Dealership Rating
Employee Rating

Joel treated us like family and often understood our questions before we asked the question. The car always “presentation ready” when arrived and we apply the opportunity to take the car home so my wif More

by Roy3752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Arlington Heights Buick GMC responded

Roy, thank you for taking the time to share your feedback regarding your experience at Arlington Heights Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Arlington Heights Buick GMC Team

September 22, 2023

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Employee Rating

Chris and his team met my expectations and more. Pricing, knowledge, and the old saying that the client is always right. They made me comfortable while getting me what I wanted. When Chris was not a More

by Abano1176
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey, Mike O'Connell

Sep 25, 2023

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

August 25, 2023

Dealership Rating
Employee Rating

Victor was very helpful along the entire process of buying my car from the dealership. More

by finley636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Victor Melendez

Aug 28, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Victor! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

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