Kolten Heck | Page 3

Kolten was super accommodating and his customer service was excellent. He deserves a fat raise and maybe throw in one of those new mustangs. was excellent. He deserves a fat raise and maybe throw in one of those new mustangs. More

by GROVES.BRITTANY Verified Customer Verified Customer

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Top notch customer service, very easy to schedule an appointment, and get you in quick, has a shuttle service, highly recommended. appointment, and get you in quick, has a shuttle service, highly recommended. More

by Don.S Verified Customer Verified Customer

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Jeff was very attentive to my concerns. Would recommend him to all my acquaintances. Corwin is a very busy place, so it is difficult to make good time , being from out of town resident. St Would recommend him to all my acquaintances. Corwin is a very busy place, so it is difficult to make good time , being from out of town resident. Still turn around is good , for which we do appreciate. Sam More

by SAMSRIG51 Verified Customer Verified Customer

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Treat you good got me a shuttle ride home and picked me up when my truck was finished up when my truck was finished More

by CMATTHEWS5521 Verified Customer Verified Customer

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Kept their word, prices were good. The pick up and return my Auto was an excellent choice. The pick up and return my Auto was an excellent choice. More

by quilter47mo Verified Customer Verified Customer

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When calling to set up service of my vehicle, I specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online wi specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online with a quote I had received from a private locksmith for 125 so I agreed to the service, I dropped my vehicle off the service took a little over one hour at which time when I picked my vehicle up I was surprised to hear the total be close to $560. I discussed the situation with the service representative Kolton he made a military allowance for me to give me a reduction, but the price still was over $500 , I was deeply unsatisfied at having been quoted an initial price and then to have a significant price increase when the service was actually completed unfortunately for me I did not get a written estimate prior to having this work done, but this appears to be a bait and switch tactic More

by lyle01johnston Verified Customer Verified Customer

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The Corwin Ford workers did a good job for me. I will look at them in the next service, thank you. I will look at them in the next service, thank you. More

by Gepainting1984 Verified Customer Verified Customer

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They’ve always done a great job on my vehicles and tried to get me in and out as soon as possible. to get me in and out as soon as possible. More

by JUSTIN.HARTY Verified Customer Verified Customer

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Colton’s customer service was excellent pleased with the time it took to take care of the repair. Also, the valet parking was a good add-on free service. Thank you. time it took to take care of the repair. Also, the valet parking was a good add-on free service. Thank you. More

by ARLENE.1020 Verified Customer Verified Customer

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The customer service was horrible! I was assigned 4 Customer Reps (Johnny, Madi, Kayla and Jeff), before Kolton. My calls weren’t returned and I had to go in to check the status of my I was assigned 4 Customer Reps (Johnny, Madi, Kayla and Jeff), before Kolton. My calls weren’t returned and I had to go in to check the status of my vehicle several times. My vehicle sat for over a month before someone informed me it was ready. The battery was dead when I picked it up, the work was not completed and my remote start did not work afterwards (which it worked before). A part was ordered to fix my vehicle, but it was the wrong one, so my vehicle sat at Corwin for almost 2 months. Finally got my vehicle back and the remote start still doesn’t work, but the other issue was resolved. Corwin has had my vehicle in their possession more in the last 9 months than I have. The experience was awful. I just want it fixed! More

by Bratmode Verified Customer Verified Customer

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