Kimberly Ruesga

If you're in search of an honest dealership, steer clear of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that are supposedly already installed in the vehicle. Even presenting evidence of agreed-upon prices, their insistence on additional charges, admitting it's just "business as usual," left me feeling utterly deceived. Disappointed, I left without making a purchase. On my way home, I stumbled upon Puente Hills Hyundai, where pricing transparency was refreshing. No hidden fees, just straightforward service. However, the only good things at the deceptive dealership would be the potential tax credit if buying an electric car, can apply at the point of sales. (From what they said) More

Helpful 0

Report | Print

Was just there today to buy a used truck, had my own lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same vehicle. Was weird. Liers and rip offs. Run don't look back. More

Helpful 0

Report | Print

Bad business practices. When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good wo When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good working condition, and that the battery was even changed. Once I purchased the vehicle I was told by the Manager that I would receive a full tank of gas, and one of the employees would drive my car home. 0nce I received the car it was under a half tank of gas and nothing had been fixed on this vehicle. If I could leave this dealership a ZERO I would be I couldn't More

Helpful 0

Report | Print