Kim Murscoe | Page 7

Disappointed I waited over a month before I heard back from the representative. After I called her I was told the part was was still not there. After two More week I waited over a month before I heard back from the representative. After I called her I was told the part was was still not there. After two More weeks I again had to contact the representative who informed me the part was in. At which time she scheduled an appointment. Upon arrival and dropping my car off to a different representative because my representative was off. I waited an hour and a half for the representative to come hand me my key and say “the part was the wrong color I will have your representative order the right one” I am unsure of the representative who assisted me when I came in to have my car serviced. Kim has always been very pleasant I am not sure if this is a case that just slipped through the crack. More

by BMOE001 Verified Customer Verified Customer

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A great and painless experience Friendly people willing to help and not push you towards a vehicle will definitely be a return customer and I will recommend them to everyone Friendly people willing to help and not push you towards a vehicle will definitely be a return customer and I will recommend them to everyone More

by MNTLECATES2 Verified Customer Verified Customer

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Service of CTS Cadillac Kim, John and Casey were very courteous and efficient. I have always had good service there. Casey Whitehead is very knowledgeable and conscientious Kim, John and Casey were very courteous and efficient. I have always had good service there. Casey Whitehead is very knowledgeable and conscientious about doing a good job! My car drives “like new” again. More

by BETSYANNEWHITEHEAD Verified Customer Verified Customer

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Great Service Got on website and was able to schedule service appointment. When I arrived I was greeted by Kim in service drive. Kim was able to get my vehicle serv Got on website and was able to schedule service appointment. When I arrived I was greeted by Kim in service drive. Kim was able to get my vehicle serviced in a reasonable time. While waiting Kim kept me informed on the progress. Upon completion Kim helped me get paperwork for GM rebates. She also pointed out possible repairs that I might will need in future. Thank you Kim and everyone at Gainesville Buick GMC. More

by c24craig Verified Customer Verified Customer

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Service Excellent Service dept especially Kim are excellent, been going for years and best I have ever seen. Will continue visiting and referring. Kim has been there lo Service dept especially Kim are excellent, been going for years and best I have ever seen. Will continue visiting and referring. Kim has been there long time and enjoy seeing her. More

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I always have attentive, excellent service from Andrew. My car was in for service. They performed all necessary repairs and finished the job within the time that I was told. Thank you for great service. My car was in for service. They performed all necessary repairs and finished the job within the time that I was told. Thank you for great service. More

by DGAUTREAU74 Verified Customer Verified Customer

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Quick Staff were quick to provide great service, Kim called immediately after the service was completed. I scouted for price quotes at other service provide Staff were quick to provide great service, Kim called immediately after the service was completed. I scouted for price quotes at other service provider and found the cost was reasonably close to what the dealer charges. And they know my vehicle! More

by MLUQUE3 Verified Customer Verified Customer

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Gainesville Buick GMC I scheduled a Service appointment on a Saturday with Kim, She was very friendly and nice. I couldn’t believe how quick my service was, in and out in n I scheduled a Service appointment on a Saturday with Kim, She was very friendly and nice. I couldn’t believe how quick my service was, in and out in no time. More

by manderson3538 Verified Customer Verified Customer

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Excellent service Everytime i take my car or cars for service, i get great custumer service. The mechanic/ tech is also great! They listen and fix the problem Everytime i take my car or cars for service, i get great custumer service. The mechanic/ tech is also great! They listen and fix the problem More

by AMPBOY41 Verified Customer Verified Customer

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Great service and friendly people Top of the line service, they were very friendly and were able to get me in and out of there in a timely manner!! Thanks! Top of the line service, they were very friendly and were able to get me in and out of there in a timely manner!! Thanks! More

by jakz3108 Verified Customer Verified Customer

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