Kim Kreuter
Kim Kreuter at My Auto Import Center

Kim Kreuter | Page 8

Service Appointment Coordinator

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

4.5
79 Reviews
4.5

79 Reviews

Write a Review

Industry Experience

10 yrs, 2 mos

79 Reviews of Kim Kreuter

June 04, 2021

Dealership Rating
Employee Rating

Great service, very friendly staff, and very helpful even after I had left the dealership with my car! I highly recommend working with this dealership. More

by efreeman4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2021

My Auto Import Center responded

Thank you for the amazing review! We love hearing you were given exceptional service from The My Auto Group team. Thank you for trusting My Auto Import Center and My Subaru of Muskegon with your business!

April 09, 2021

Dealership Rating
Employee Rating

Very courteous staff. Very clean, modern dealership with good level of customer amenity to make waiting more tolerable. Recall service to replace the driver's side airbag was done quickly and preofessional More

by db
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 09, 2021

My Auto Import Center responded

Thank you for the five-star review and for trusting our team at The My Auto Group and My Subaru of Muskegon with your business!

April 02, 2021

Dealership Rating
Employee Rating

Oil Change was quick. Staff was friendly. The fact that I did not have an appointment was no problem. Felt safe, plenty room to socially distance and staff was masked. More

by IB-HERE-2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice, Larry Ryan

Apr 02, 2021

My Auto Import Center responded

Thank you for the five-star review! We are so happy to hear you were 100% satisfied with your recent visit. Thank you for trusting the My Auto Import Center Team with your business!

March 30, 2021

Dealership Rating
Employee Rating

Overall my experience was fine. It was Saturday so I did not see all the workers listed below, so I may not be able to review them all. More

by LY33LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger, Larry Ryan

Apr 06, 2021

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied your most recent visit to our dealership. Please let us know how we can improve upon our service. Please contact our Sales Manager, Javid Zahir at jzahir@themyautogroup.com so we can improve. Thank you for your time!

March 19, 2021

Dealership Rating
Employee Rating

They wore masks took me in before my appointment ,were quick and professional. Great job done! Eveything was Great. Matence done to keep outback running good More

by PILOTMARY50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2021

My Auto Import Center responded

Thank you for the five-star review! So happy to know you were 100% satisfied with your most recent visit to The My Auto Group and that you were given excellent service from our team. Thank you for trusting The My Auto Group with your business!

February 17, 2021

Dealership Rating
Employee Rating

Prompt reception and I was notified when the vehicle was ready. Job came in under estimate. The late closing time allows me to pick-up the vehicle without disrupting my workday. More

by REWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2021

My Auto Import Center responded

Very happy to hear you were pleased with our most recent service experience at The My Auto Group. Thank you for the great rating and for trusting us with your business.

February 08, 2021

Dealership Rating
Employee Rating

They were able to diagnose my issue and thankfully it was relatively inexpensive. I also got an oil change and I have to say they are much quicker and even less expensive than my previous service center. More

by MSPURPLEPeNGUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 09, 2021

My Auto Import Center responded

We are so delighted that you were 100% satisfied with the service you received at The My Auto Group. Thank you for the great rating and for trusting us with your business!

February 04, 2021

Dealership Rating
Employee Rating

Great Customer Service. Always friendly and pleasant. Always enjoy working with My Auto. This is my 6th vehicle I’ve purchased and will continue coming back. More

by KRIS.LAYSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Glory Abiertas , Byrd Harderman Jr, Eric Nash

Feb 04, 2021

My Auto Import Center responded

We are so happy to hear that you were given excellent service. Thank you for your loyalty. We appreciate the great review and for trusting The My Auto Group with your business.

November 10, 2020

Dealership Rating
Employee Rating

Always a good experience. Service completed in a timely fashion. Like having a shuttle service to take you to the Mall when you are not just waiting for an oil change. More

by barbtenpas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2020

My Auto Import Center responded

We are so happy you had a wonderful experience at our dealership. Thank you for trusting us with your business!

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