Kim Bacon | Page 3

Holm Automotive Center Inc responded

Thank you for taking the time to provide feedback on your experiences with Holm Automotive. We're delighted to hear that you had a pleasurable buying experience with Michelle Holt and that she made sure you felt comfortable and well-assisted throughout the process. We understand that service issues can be frustrating, and we appreciate your patience and understanding in this matter. It's great to hear that working with Chuck Loader was a pleasant experience, even though the resolution took longer than expected. We apologize for any inconvenience caused by the extended timeline. We're glad that Michelle and Tim Holm were able to step in and assist to ultimately resolve the issue. Your satisfaction is important to us, and we'll continue to work hard to improve our services and ensure timely resolutions in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We value your business and are here to serve you. Thank you for choosing Holm Automotive and giving us the opportunity to improve and serve you better. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Our sincerest apologies that your appointment was not honored with reverence. Thank you for the candid review and patronage. I will bring the matter to the attention of our Business Managers to ensure we don't have such an avoidable mishap in the future. Don' forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are delighted to hear that you had a wonderful experience with us. At Holm Automotive, providing friendly and helpful service is a priority, and we're glad that our team, especially Chris Edkirt, could make a positive impact on your visit and assist you in getting your new Encore. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you kindly for the review and favorable remarks. It is pleasing to know our customer service met your expectations as we continue to build value in your visits. We appreciate you mentioning the assistance you received! The team will be most pleased and others will know they can expect the same degree of concern if they decide to schedule service or maintenance at Holm Automotive in Abilene! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're glad to hear you found our staff to be knowledgeable and helpful in meeting your new vehicle needs! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Taylor, thank you so much for your wonderful review of Holm Automotive! We're thrilled to hear that you love your car and that it has been a great purchase for you. We strive to provide excellent vehicles and exceptional customer service, so it's gratifying to know that we met your expectations. We would be more than happy to assist you again when the time comes for your next car purchase. Our team will be here to ensure a smooth and enjoyable experience, just like before. If you have any questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Roy, thank you for your wonderful review of Holm Automotive! We're thrilled to hear that you received great service from our professional staff. Providing excellent customer service and making our customers feel welcome is a top priority for us. We understand that having your car serviced can sometimes be a hassle, but we strive to create a welcoming and comfortable environment for all our customers. We're glad that we were able to meet your expectations in that regard. We appreciate your feedback and value your business. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide you with exceptional service in the future. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave us a review! We're delighted to hear that Holm Automotive provided you with helpful and attentive service. Keeping you informed about the progress of the body work on your car is a priority for us, and we're glad that we were able to meet your expectations in that regard. We're also pleased to hear that our salespeople were kind and knowledgeable. We believe that providing a positive and informative sales experience is essential, and we're glad that our team delivered on that front. We appreciate your feedback and value your business. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Scotty, thank you for taking the time to leave us a review of your recent car buying experience at Holm Automotive! We're thrilled to hear that Caysen Smith provided you with professional and knowledgeable service during your vehicle purchase process. It's wonderful to know that he did an excellent job assisting you. We're also glad to hear that you had a pleasant experience with Mr. Holm and the rest of our staff. Creating a friendly and helpful environment for our customers is important to us, and we're delighted that you felt well taken care of. We appreciate your continued support as a repeat customer and thank you for recommending Holm Automotive to others. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again when the need arises. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Congratulations on your new vehicle! Thank you for being a loyal customer and for taking the time to share your review of Holm Automotive! We truly appreciate your continued trust and support over the years. We're thrilled to hear that you consider our dealership to be the best in both sales and service. Providing exceptional customer experiences is at the heart of what we do, and we're delighted that we have consistently met your expectations. If there's anything else we can assist you with or if you have any further comments or questions, please don't hesitate to reach out. We value your business and look forward to serving you for many more years to come. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.