Khayin M | Page 7

Terrible customer service!!!!! I live in another state so I had a good faith deal made with this dealership; I spent several hundred dollars on airfare, took off work for 2 days to I live in another state so I had a good faith deal made with this dealership; I spent several hundred dollars on airfare, took off work for 2 days to come pick up the vehicle only to find the vehicle was not as described. I was assured 2 different times that the tires were in great shape, I verified twice because I had several hundred miles to drive to get home, When I arrived at the airport the dealership courtesy pick up was :20 late, I also asked the salesman to have the car prepped and ready to go when I got there because of the long trip home. The car wasn't even in the showroom and it took them another :40 to get the car so I could inspect it, at that point it was still out of fuel. When I inspected the vehicle it was decent but not as clean as it was portrayed plus 2 of the tires had bubbles in the sidewalls, the owner refused to come out and talk with me and would not work with me at all on fixing the issues, therefore I didn't buy their vehicle. It was a very costly and disappointing trip to say the least. I would proceed with caution when dealing with this dealership!!!!! More

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Great experience. Friendly and helpful staff Khayin the sales person was very helpful and friendly. He answered all my questions about the car and explained everything in detail. Sam the owner th Khayin the sales person was very helpful and friendly. He answered all my questions about the car and explained everything in detail. Sam the owner that we met is also a very nice person who was very honest and offered me a great deal on the Bentley we bought from them. all in all my experience at Greater Chicago Motors was excellent and I would recommend anyone who is looking for a luxury vehicle to purchase to check them out first before going to any other dealership. More

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Excellent attention to the buyer We worked with Khayin to purchase our used Range Rover. He was very attentive to our needs and, along with the financial wizard, Wally, we were able t We worked with Khayin to purchase our used Range Rover. He was very attentive to our needs and, along with the financial wizard, Wally, we were able to secure the right loan for us. Everyone at the dealership is warm and friendly, plus it is very convenient location for us. If you are at all interested in buying a luxury car or SUV, you cannot find another dealership with a better selection and the professionalism to complement your experience. More

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Good Selection of Cars but take you time Was looking purchase a used 2010 BMW M3, long story short car was not as described after I did a pre-purchase inspection on it. I did put down $1000 Was looking purchase a used 2010 BMW M3, long story short car was not as described after I did a pre-purchase inspection on it. I did put down $1000 deposit. Wally one of the managers did not do his job, but to his luck his boss Sam saved the day. After Sam found out of my experience he immediately reached out to me, refunded my $1000 deposit and sent me a check for $500 for my time. I am glad Sam cares about his business but management needs training. My take away points from my experience with GCM: 1. Do not buy cars sight unseen. 2. Get a pre purchase inspection on the car. 3. Deal with Sam only. Thank you Sam! More

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got my dream car .thanks khayin khayin was amazingly helpful. he walked me through the process and never lied to me. he is true asset to the dealership and will refer more business khayin was amazingly helpful. he walked me through the process and never lied to me. he is true asset to the dealership and will refer more business to him. thanks Chicago motors and khayin! More

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Got An amazing car thanks Worked with kayin. Bought a Beautful sl550. Didn't see eye to eye on evaluation of my car but he went to work and we made a deal we could both live wi Worked with kayin. Bought a Beautful sl550. Didn't see eye to eye on evaluation of my car but he went to work and we made a deal we could both live with. Awesome guy and awesome management. Will definitely be back More

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