Kevin Osborne | Page 18

Amazing experience The entire experience from start to finish was so easy and these guys took the anxiety and frustration that comes with buying a car. Douglas was profe The entire experience from start to finish was so easy and these guys took the anxiety and frustration that comes with buying a car. Douglas was professional, courteous and no pressure. Kevin was so friendly and helped us get into a vehicle I never thought I could afford Mike in finance was great as well. We could not have asked for a better experience. You know you're dealing with the best of the best when you hug your salesman before you drive off with your new car and the sales manager seems as excited for you to get your new car as you are. More

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Love our Fords Another great experience buying our 10th Ford vehicle at Joe Machens Capital City Ford. Thanks to the awesome staff and my favorite salesman! Go MIZZO Another great experience buying our 10th Ford vehicle at Joe Machens Capital City Ford. Thanks to the awesome staff and my favorite salesman! Go MIZZOU More

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Great place to buy a vehicle We received excellent service and a great deal on our vehicle. Judy O. is superb. She worked very hard to find the perfect vehicle for us. We received excellent service and a great deal on our vehicle. Judy O. is superb. She worked very hard to find the perfect vehicle for us. More

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No pressure sales, and best price I had a great purchasing experience with Joe Machens Capital City Ford. My salesman Kurt Lofton was very professional and pleasant to deal with. I hav I had a great purchasing experience with Joe Machens Capital City Ford. My salesman Kurt Lofton was very professional and pleasant to deal with. I have had high pressure experiences at other dealers but not here. Kurt went above and beyond to help me out and even offered to stay late to meet me with the keys and to pick up my car If I was not able to make it quite in time at closing time. I ended up making it in time, but I don't know many salesman that would do that to save me a trip 2 hours the next day. They also had some of the best prices on the vehicle I was looking for. If you think you can only purchase Ford products here rest assured they carry almost all used makes and models here so give them a look. I actually purchased a Impala SS and could not be anymore pleased with my experience. I will be back to buy from here in the future and for sure send my friends and family. Thanks again Kurt Lofton and Kevin Osborne! More

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Great car buying experience Devon and Kevin were great to work with. They were very helpful in finding the truck I wanted. I would recommend this dealership to others. Devon and Kevin were great to work with. They were very helpful in finding the truck I wanted. I would recommend this dealership to others. More

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Efficient and friendly Brad Bartlett was the salesman and Leah Brandt did the closing . Both did outstanding , professional work . Made me feel like I got a fair deal . Brad Bartlett was the salesman and Leah Brandt did the closing . Both did outstanding , professional work . Made me feel like I got a fair deal . More

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Not the best, not the worst When you can get them to move almost $2000 on a deal, you know they're not the most honest. So know your numbers, and stick to your guns. Be prepared When you can get them to move almost $2000 on a deal, you know they're not the most honest. So know your numbers, and stick to your guns. Be prepared to walk away. Also when I got home there was a dent in the passenger door. My bad for not doing a thurough walk around. I told them about my damage, and they failed to disclose the damage to my car. And when you get to the financing, they stick in extras like gap insurance, and and extended warranty, that isn't a Ford product, but a product of their owners. So know what you're paying. These people are paid to make their corporate interests every penny they can get. And they do a good job at that. More

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Great customer service. This dealership has wonderful customer service. They were very easy to work with. I had the the intention of buying a used car from their lot but ende This dealership has wonderful customer service. They were very easy to work with. I had the the intention of buying a used car from their lot but ended up buying new top of the line Lincoln. They were patient and were always willing to satisfy my needs. I will be back for sure. I worked Kurt Lofton and he was wonderful. More

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