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Kevin Morrow
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Kevin Morrow | Page 13
Internal Service Manager
Toyota of Scranton
3400 N Main Ave
Scranton, PA 18508
125 Reviews
125 Reviews
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125 Reviews of Kevin Morrow
January 15, 2019
The worst experience. From dealing with the sales person to the manager it has been an absolute nightmere, this people don't have ethics nor they know when to admit they ha From dealing with the sales person to the manager it has been an absolute nightmere, this people don't have ethics nor they know when to admit they have done wrong. I wish i had never purchase my vehicule from Toyota. More
by Unhappycostumer
Verified CustomerOther Employees Tagged: Richard LaRussa, Jammie Marcen , Frank Vieira, Nicholas Vieira
Helpful 
December 28, 2018
Broken Promise I was promised a second key for a used car I bought. I went to the service department to have it programmed. The used car manager refused to honor his I was promised a second key for a used car I bought. I went to the service department to have it programmed. The used car manager refused to honor his promise to provide the key at no charge. More
by Elvis
December 19, 2018
Unreal service and honorable Bought used car few months and needed spark plugs and other things. Other dealers probably wouldn’t have done all for free but Toyota Scranton is grea Bought used car few months and needed spark plugs and other things. Other dealers probably wouldn’t have done all for free but Toyota Scranton is great and honors their business. Not sure what Kevin helped me. More
by Jnealis
Other Employees Tagged: Kevin Brzegowski, Whichever Kevin helped was great.
December 11, 2018
Trying to charge for a covered service Even though I tell the counter person about the maintenance plan I bought when I purchased the car they still try to charge me. I know servicing cars Even though I tell the counter person about the maintenance plan I bought when I purchased the car they still try to charge me. I know servicing cars is where dealerships make their money so I get it. More
by AL.ALFONSO
Other Employees Tagged: Doug Stahl, Marco Valenti, Alan Aimer , Kevin Brzegowski, Jamie Bugno , Alyssa Esteras, Sam Evanusa, Steve Feliciano, Samuel Feliciano
November 21, 2018
Very Professional workers It seems that the dealership works like a well oiled machine. We had just an oil change and tire rotation but I did ask if the service representative It seems that the dealership works like a well oiled machine. We had just an oil change and tire rotation but I did ask if the service representative if they wash the cars as a complimentary or pay service. He said they wash all cars that come in for service as a complimentary service. We left with the complimentary service not completed. I didn’t complain, maybe next time I’ll get one. More
by controlroomjim
