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Kevin McCarthy
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Kevin McCarthy | Page 18
Finance Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
195 Reviews
Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
195 Reviews
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195 Reviews of Kevin McCarthy
March 11, 2022
Our experience was extremely frustrating. Our negative experience occurred once they found out we had a corporate discount. They made it know that they were not happy about giving us this di Our negative experience occurred once they found out we had a corporate discount. They made it know that they were not happy about giving us this discount. We ordered our car. Then we decided to go with our own local bank. It then became extremely difficult to work with sales department. We left several messages with our sales person to give us the exact amount of the car purchase. In addition, the bank called. No response!!! With only 1 hour before the bank closed, they responded to the bank. To make matters worst, the dealership provided 3 different amounts we owed. So the bank cut a check and we ended up having to put some on our credit card. The last straw was when they showed us the car, it was not the one we had picked out. The interior was totally a different color. They told us we could wait another two weeks if we really wanted the car we wanted. To top it off, we found plugs in the glove compartment when we got home that needed to be placed in the undercarriage of the car. We called another dealership who helped us. On a positive note, we love driving the car. More
by Mbtdws
Verified CustomerOther Employees Tagged: Daryl Callahan
Helpful 
March 05, 2022
Great customer service, with personal that speaks your lenguaje to make sure you understand every single step on the process of getting what you need lenguaje to make sure you understand every single step on the process of getting what you need More
by Jorvic59
Other Employees Tagged: Pinkal Patel, Jaime Garcia
March 01, 2022
Great service- helpful. They were very easy to work with. Will definitely go back. Thanks They were very easy to work with. Will definitely go back. Thanks More
by CNA198136
Other Employees Tagged: Michael Newsham
February 23, 2022
It is a very relaxed and honest dealer to do business with. I recommend it with. I recommend it More
by BOBK1863
Other Employees Tagged: Michael O'Hare, David Kolozy, Chris Heimink
February 07, 2022
Rep delivered my car to me when I was unable to get to the dealership to pick up the car. the dealership to pick up the car. More
by Djakela
Other Employees Tagged: Loosmane Dessources , Pinkal Patel
February 01, 2022
The car scheduled to be picked on Monday the 24 g at 2:00pm. When I arrived I was warmly greeted by the salesman and we started the walk through. Everything looked good until we reached the rear passen 2:00pm. When I arrived I was warmly greeted by the salesman and we started the walk through. Everything looked good until we reached the rear passenger door.Thr door had several lightly scratches all over the door. The salesman took pictures and I told him I would not take delivery of the vehicle until all the repairs was done The General Manager wanted to see how bad it was. We went to inspect the car together and he proceeded to try and tell me that the scratches were superficial. My response was, he had access to the expertise and they could repair the vehicle .I was not going to accept that vehicle the way it was and since it was a certified vehicle it had to be repaired.I also mentions that if that couldn’t happen , then mayb I should take my business elsewhere. I was able to take delivery of the vehicle a day later to my satisfaction. More
by CMCDON2195
Other Employees Tagged: Ben Carlson , Pinkal Patel, Zion Moore
January 31, 2022
Enjoyed working with my salesperson but wish the process was a little easier and faster. (Down payment part) was a little easier and faster. (Down payment part) More
by RYESTORTECKY
Other Employees Tagged: Jaime GarciaMuniz
January 27, 2022
Knowledgeable, courteous and understanding. The sales person we had was very nice and very secure with his knowledge of the car we were interested in. No Pressure which was a pleasure. person we had was very nice and very secure with his knowledge of the car we were interested in. No Pressure which was a pleasure. More
by GAIL-SIMON
Other Employees Tagged: Loosmane Dessources , Pinkal Patel
January 25, 2022
Excellent sales department. We dealt with Mike Newsham and Dave Kolozy. Both are fantastic and met our every need and Dave Kolozy. Both are fantastic and met our every need More
by Louanz
Other Employees Tagged: Robert Goldberg, David Kolozy, Michael Newsham
January 08, 2022
Best place to get your car! Everybody here is nice and they give you exactly what you need. they give you exactly what you need. More
by Elizabeth
Other Employees Tagged: Daryl Callahan, Avi Avitan , Pinkal Patel, Wilfrin Quezada
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