100 Reviews of Kevin Kneebusch
October 29, 2023
Gavin was professional and provided timely communication throughout the buying process. Ken Ganley Ford management employ dishonest tactics that are questionable. The Finance Manager required my SSN eventho throughout the buying process. Ken Ganley Ford management employ dishonest tactics that are questionable. The Finance Manager required my SSN eventhough I had approved financing and a check from my credit union. The FM bullied me into giving my SSN or he would not approve the purchase. I drove 5 1/2 hours from MD to OH to make this puchase and conveyed the day before I arrived the I was not providing my SSN and was not interested in other financing options from the dealership. After filling out the credit union check and giving it to the FM he demanded SSN sighting the Patriot Act requires I give SSN. I contacted a lawyer friend who did some quick search and told me the dealership does need my SSN unless I am seeking financing through the dealership, stating attorneys from both the National Automobile Dealers Association (NADA) and the National Independent Automobile Dealers Association (NIADA), say that the Patriot Act does not require dealers to run a credit report on customers who pay cash or are not seeking financing through the dealership. He advised me to walk away or if I wanted to make the purchase give my SSN and clearly state I do not approve or give Ken Ganley Ford authorization to pull or run my credit. Ken Ganley Ford agreed they would not run or pull my credit. That's what did. I will monitor my credit to see if Ken Ganley Ford ran my credit and file a complaint with the appropriate authorities. I will file a general complaint with the BBB and other agencies hoping Ken Ganley Ford stops this dishonest practice. More
Other Employees Tagged: Craig Douglas, Gavin Barnes
September 11, 2023
No one has contacted me back at all about my experience. My car is still not repaired and I keep trying to reach out to the general manager and he is ignoring me. You did not honor your contract. You sold m My car is still not repaired and I keep trying to reach out to the general manager and he is ignoring me. You did not honor your contract. You sold me a lemon. More
Other Employees Tagged: Tom Yerace, John Chapman, Matt Palffy, Christian Rodriguez , Deven Legg, Matt, zero stars. John-zero stars. Kevin-zero stars. Devon in repairs-zero stars. The general manager, Tom Yerace-zero stars
July 29, 2023
Tony was great! The first car was junk, but Tony and the crew quickly made it better by finding something even better for me. I would purchase again! The first car was junk, but Tony and the crew quickly made it better by finding something even better for me. I would purchase again! More
Other Employees Tagged: Desmond Norvell, Craig Douglas, Tony Zuppe, Sean Pangburn
June 17, 2023
Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More
Other Employees Tagged: Tom Stancil, Tom Yerace, Craig Douglas, John Chapman, John Kirchenbauer, Matt Palffy, Joe Peticca
June 08, 2023
Christian Rodriguez my sale consultant was a delight to work with. The whole staff was warm and welcoming and made me feel comfortable. They listened to what I wanted and needed and went above and beyond t work with. The whole staff was warm and welcoming and made me feel comfortable. They listened to what I wanted and needed and went above and beyond to get it for me. I would definitely recommend Ken Ganley Ford. More
Other Employees Tagged: Desmond Norvell, Christian Rodriguez
May 30, 2023
Pleasant and very nice they worked very hard to put me in the car that I wanted to have. the car that I wanted to have. More
Other Employees Tagged: Christian Rodriguez , Jennifer Fincham, Brandon Taylor-Mitchell
May 10, 2023
Christian was super helpful despite of my crying child. He was super patient and understanding! He was super patient and understanding! More
Other Employees Tagged: Christian Rodriguez
April 23, 2023
Great experience working with Franco. Always responsive and easy to work with. Buying and pickup was painless and quick. In and out in less than 30 minutes. Always responsive and easy to work with. Buying and pickup was painless and quick. In and out in less than 30 minutes. More
Other Employees Tagged: Franco D. Casalinova