Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos
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Kevin Harris | Page 15

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
3.8
172 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

20 yrs, 10 mos

Specialties & Trainings

Customer Relations Manager

3.8

172 Reviews

Write a Review

172 Reviews of Kevin Harris

January 05, 2013

Dealership Rating

While looking for a new car I dealt with many dealerships and salesman - Kevin Harris at Norm Reeves Honda was by far the most professional, friendly, personable, and informative of the bunch. So much so th More

by ajmerl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2013

Norm Reeves Honda Superstore Cerritos responded

We really appreciate your business here at Norm Reeves Honda and are glad you had such a informative, positive experience while buying your new car. Kevin is such a valued member of our team so we are ecstatic to hear you were so pleased with him during your visit. If you have any questions or concerns feel free to contact us. You can check out our Facebook and Twitter pages too! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

Dealership Rating

It was New Year's Eve when I came to Norm Reeves Honda to search for a car. I had spent all day looking at other dealers in Long Beach and no one was willing to help me out. I came down to Norm Reeves feelin More

by jmulhearn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: jade mulhearn

Jan 07, 2013

Norm Reeves Honda Superstore Cerritos responded

What a great way to enter the new year, with a new car! We are so ecstatic to hear that Kevin was able to turn your day around. He definitely is a valued member of our team here at Norm Reeves Honda and glad he was able to get you into a CRV. Customer service is a main priority here, so we are happy your first time buying a car was a positive one. If you have any question or concerns about your CRV feel free to contact us. Also, be sure to follow us on Twitter and Facebook if you want to stay in contact with us at Honda. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 04, 2013

Dealership Rating

These two employees were over the top outstanding through the whole process. I would most definitly spread the word about them to everyone I know. I am satisfied and pleased with my new car. More

by blcuellar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arteaga

Jan 07, 2013

Norm Reeves Honda Superstore Cerritos responded

We are so glad the process of purchasing a car was an easy one for you. Our main goal is achieving high levels of customer service so it was great you thought we were outstanding dealership. Congratulations on your new car! If you have any questions or concerns feel free to ask. Also, check out our Facebook and Twitter pages! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 15, 2012

Dealership Rating

We recently purchased a Honda Pilot and from day one, Herb and Kevin made our purchase experience GREAT for my wife and I. They both have followed up with us and their professionalism and friendliness i More

by manivasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this story about Herb and Kevin! We hold our employees to high standards and it is always nice to hear that our employees our living up to our expectations. Thank you for your recommendation, and we look forward to giving you the same great service next time we see you. Find us on Facebook and Twitter for special offers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 03, 2012

Dealership Rating

Kevin Harris and his sales manager were great to work with. We knew exactly what we wanted and the dealership came through for us. The transaction went very smooth throughout the whole process. For a lar More

by jgrantsocal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Kevin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. It's great to know that we were worth your drive. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 03, 2012

Dealership Rating

Fast, easy shopping experience, Kevin was great, financing was also fast and great rate. Got exactly what I wanted. Love my new Honda Odyssey. This car is a tech wonder. I am going to buy another ca More

by Michael.krouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that Kevin and our team was able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

October 12, 2012

Dealership Rating

Kevin Harris took great care of us and got us an awesome new Honda accord ex-l 2013 at a great deal love my car and Kevin did great explaining everything about the car very helpful and friendly!!Mucio Sanch More

by Pperez5723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience and for your loyalty to Norm Reeves Honda. At our dealership we value our customers and want to ensure their needs are met. It is great to hear Kevin was able to get you in to a vehicle that you enjoy. Please let us know if you need anything in the future. Also, for our latest news and specials, please follow us on Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

October 02, 2012

Dealership Rating

Norm Reeves Honda in Cerritos was fantastic! Customer service was attentive and helpful. I worked with Kevin Harris who helped me get the best deal possible! I was confused about trading in my Pilot for More

by noelle90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 02, 2012

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Norm Reeves Honda, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 29, 2012

Dealership Rating

I had a great experience with Nate Taylor & Kevin Harris at Norm Reeves Cerritos Honda. They worked with me to find a car and monthly payment that fit my budget and went above and beyond to make me h More

by True2lablue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2012

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! At Norm Reeves Honda, we want each of our guests to drive off our lot in the car of their dreams with the confidence that they chose the right dealership. I am glad to hear that Taylor and Kevin were able to go above and beyond your expectations. Be sure to find us on Twitter and Facebook for our latest coupons and exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 12, 2012

Dealership Rating

my experience with kevin harris was amazing he was one of the most informative salesmen i ever delt with,i strongly recomend kevin to anybody.the service was great over all a great experience. More

by prietodaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 14, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review! Customer satisfaction is our top priority and we are happy to hear that we've met this goal with you. Kevin is a valued member of the team and will be thrilled to hear that you've spoken so highly of him. Let us know if you have any questions or concerns in the future. We're here to help! Also, be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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