Kevin Berger | Page 12

Beau Townsend Ford is committed to making their customers happy. They are always willing to help with anything they can and will go the extra mile that is rarely since these days. They stand behind their p happy. They are always willing to help with anything they can and will go the extra mile that is rarely since these days. They stand behind their product and want you to return as their customer. They are fair, friendly and customer satisfaction is important to them. More

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Every interaction with your dealership has been a great experience. Mark has the patience of a saint. From your website, I narrowed my choice down to 12 cars. Then I left my list at the office. He took me experience. Mark has the patience of a saint. From your website, I narrowed my choice down to 12 cars. Then I left my list at the office. He took me thru each version the S-SE-SEL and Sport until I narrowed it down to 3. Test drove the likely candidate, and then changed my mind again. He made me feel as though my purchase was all that mattered, and no matter how long it took, we would get thru it. He didn't try to pressure me into one or the other, he really listened to what what important to me. The end result is that I have a car I absolutely love. I bought a used car from him about a year ago, so I have also dealt with your service department. I must add that they have the same high standard of customer service. Everyone, even the finance department, was outstanding. Any employee I passed, always smiled and spoke, and made sure I was being helped. I would recommend (and I already have) to anyone and everyone. I always say that your entire dealership is *exceptional*. I'll be back to buy again, I can say that with certainty. More

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We were greeted upon entering Beau Townsend Ford immediately. My husband had e-mailed the dealership earlier and had gotten a response from a representative. That salesman was called away, so we d immediately. My husband had e-mailed the dealership earlier and had gotten a response from a representative. That salesman was called away, so we dealt with Johnny. After returning from a test-drive, Johnny went over the sales information with us. He was friendly, but not high pressuring. He went over pricing,trade-in,car functions with us...he even put my phone in the sync. system. Kevin Berger went over the financing and warranty information. He,too, was friendly and non-pressuring. We were treated with respect and friendliness by others as we waited for the car to be readied for our car to be ready to bring home. They wanted to make sure that we had been helped. The price was good and they gave us an additional $1000 on the trade-in from the original offer. We were treated well; we do have a 2012 red Ford Escape sitting in our driveway. Thank you. Helen Miller More

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THE PEOPLE OF BEAU TOWNSEND TOOK THE TIME TO EXPLORE SEVERAL DIFFERENT SCENARIO'S, EXPLORING THE COSTS, FINANCING RATES, PAYMENTS OF DIFFERENT VEHICLES, MAKING SURE I UNDERSTOOD ALL THE DETAILS, AND DI SEVERAL DIFFERENT SCENARIO'S, EXPLORING THE COSTS, FINANCING RATES, PAYMENTS OF DIFFERENT VEHICLES, MAKING SURE I UNDERSTOOD ALL THE DETAILS, AND DIALING IN THE FOCUS ON THE BEST CIRCUMSTANCES FOR ME NOW, AND ALSO PROJECTING DOWN THE ROAD TO INSURE I HAD A VEHICLE THAT I COULD NOT JUST LIVE WITH, BUT BE VERY HAPPY OWNING. WHAT A TEAM OF PROFESSIONALS! BEAU TOWNSEND TRULY KNOWS HOW TO MAKE A PERSON, A CUSTOMER FOR LIFE! More

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Joe and Kevin were very professional in making this sale to my satisfaction. I'm happy with the car so far. I'm pleased with large selection of cars available. to my satisfaction. I'm happy with the car so far. I'm pleased with large selection of cars available. More

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Buying a new car has never been one of our favorite pastimes but the experience yesterday was very pleasant.Patrick was knowledgeable,congenial and he made the process very easy for us.He made sure we pastimes but the experience yesterday was very pleasant.Patrick was knowledgeable,congenial and he made the process very easy for us.He made sure we made the right choice of car including the color.We were treated with respect and kindness.Mr Berger was fast and efficient which is what we look for while dealing with the financial aspect of the sale.We love our Fusion and we will come to you first when we buy again.We will recommend you to our friends.Thank you very much.Sincerly Mr. and Mrs.Clarence Allen. More

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Everybody at the dealership was very friendly and willing to help us out. We received a great demonstration of the vehicle and are very pleased with our purchase. to help us out. We received a great demonstration of the vehicle and are very pleased with our purchase. More

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Pat and Kevin did an exceptional job yesterday! I got the car that I wanted, the terms that I wanted (my car pay-off) and a loan at very good interest rates. I enjoyed meeting Beau Townsend while I was waiti car that I wanted, the terms that I wanted (my car pay-off) and a loan at very good interest rates. I enjoyed meeting Beau Townsend while I was waiting for everything to be processed. More

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The customer service was friendly and they did things in a timely manner. They were very informative with any questions I asked and made buying a car a pleasant experience. I have recommended them to seve a timely manner. They were very informative with any questions I asked and made buying a car a pleasant experience. I have recommended them to several people since buying the car. More

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I went to Beau Townsend Ford to see what the prices that were on the cars,Jonny Gibson came out and helped me and I ended buying a new Edge were on the cars,Jonny Gibson came out and helped me and I ended buying a new Edge More

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