Kerrick Whyte

Ive purchased and serviced 2 vehicles here. The Service department has only improved since I started servicing vehicles with them. Every person around is so friendly! They were more than happy The Service department has only improved since I started servicing vehicles with them. Every person around is so friendly! They were more than happy to take the time to double check my car when I purchased it and heard a NORMAL tire noise, but just needed confirmation. Tech was more than happy to actually go on a road test with me to explain the noise and make sure we’re referring to the same thing. I could not have been happier!! Routine maintenance has been a breeze with their express services and look-over of my vehicle. Orlando has been my service advisor every time and he has been nothing but amazing!! He is always so welcoming and helpful, and is very knowledgeable. My car always comes back clean and well taken care of, with Orlando making sure I have no concerns whatsoever! I have no worries with my vehicle in Orlando’s hands!! Sales team is impeccable and so accommodating! I gave found a car I LOVE every visit to their sales department! With my new vehicle, Carlos was beyond wonderful! He has continued to ensure my happiness with my vehicle and has provided the best customer care!! He answered every single one of my questions and make sure my vehicle checks all of my boxes. Just stellar!! More

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N/A Not applicable Decline to answer Does not apply Thank you Good day to you. apply Thank you Good day to you. More

by PLINGANM2017 Verified Customer Verified Customer

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The service center is good. The sales dept is extremely terrible. If you can go elsewhere its best to do so. The sales dept is extremely terrible. If you can go elsewhere its best to do so. More

by KENNYVALNYC Verified Customer Verified Customer

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Excelente personal, muy amable , buen servicio, excelente precio. Todo muy bien me atendieron como familia precio. Todo muy bien me atendieron como familia More

by JAJHAIRA Verified Customer Verified Customer

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I'm not sure what the delay was yesterday but I waited nearly 30 minutes before I could even drive in to the servicing area. A long line of cars had lined up outside on the street. That never happened b nearly 30 minutes before I could even drive in to the servicing area. A long line of cars had lined up outside on the street. That never happened before when I had an appointment. More

by BERNARDINJUNE Verified Customer Verified Customer

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Terrible communication and slow service. Took Multiple attempts including escalation to manager to get service issue resolved Took Multiple attempts including escalation to manager to get service issue resolved More

by reachmgs Verified Customer Verified Customer

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Repair took extremely long. Poor communication. Had to follow up/complain to get repairs done. Poor communication. Had to follow up/complain to get repairs done. More

by reachmgs Verified Customer Verified Customer

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Worst experience I would say . Very few good people who can really help you there but overall I would never go there again and I would never recommend it Very few good people who can really help you there but overall I would never go there again and I would never recommend it More

by suryakumarb11 Verified Customer Verified Customer

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Aneudys Vargas should be fired immediately, who ever promoted him to sales manager honestly needs to have a psych examination done. This dealership is a disgrace for what the brand Honda is. Do not go h promoted him to sales manager honestly needs to have a psych examination done. This dealership is a disgrace for what the brand Honda is. Do not go here and have this place shape what the brand is for you. Do not step foot in this building period, I felt like I walked into the ghetto. Very thug like demeanor and disgusting strategies used, from many of the staff as well. The guy came and yelled at me and my family because he could not come close to what other dealers were offering me on a lease. When I say yelling, I literally mean I was getting yelled at by an odd typed looking man-child, pretty weak sales tactics to me... Sometime in life people get the short end of the stick and Aneudys Vargas is hanging on by a thread. More

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Very efficient. As soon as you walk in the door they get you the assistance that is needed. My salesman was very friendly and helpful. He helped he get exactly the c As soon as you walk in the door they get you the assistance that is needed. My salesman was very friendly and helpful. He helped he get exactly the car with all the features which I was looking for. I got my HRV in a few hours which was perfect! More

by DGREGORY2 Verified Customer Verified Customer

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