Kenneth Toms
Kenneth Toms at Advantage Chevrolet of Hodgkins
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Kenneth Toms | Page 2

Technician

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Kenneth Toms

November 11, 2020

Dealership Rating
Employee Rating

Great service , the personal always ready to help, Mike the manager even waited 20 min after closing to deliver my truck, explained all services and my questions. More

by francosmasonry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 12, 2020

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 10, 2020

Dealership Rating
Employee Rating

The wait time is ridiculous for a oil change. 2 hours. My appointment was at 11. I had to ask for updates. Didn’t leave until after 1 More

by mcnuttchristina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Joslynn Keys

Nov 12, 2020

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 08, 2020

Dealership Rating
Employee Rating

You didn't Honour My warranty , You charge me a $175 for my service, My truck is under warranty,and I was there for 4 hours. More

by Moebrentsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 09, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 05, 2020

Dealership Rating
Employee Rating

I will never buy another car from advantage let alone another Chevrolet. I been having reoccurring issues with my impala since I first got it then for them to act as if they couldn't tell if my work was More

by williamsdemetrius27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 06, 2020

Advantage Chevrolet of Hodgkins responded

We appreciate you sharing your experience with Advantage Chevrolet of Hodgkins. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 05, 2020

Dealership Rating
Employee Rating

Ok, they don’t talk to you about trading up too a newer model. Or any options on any of my vehicles that I get serviced there More

by totolovell
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo , Mike Krupinski

Nov 06, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 30, 2020

Dealership Rating
Employee Rating

Everyone was prompt and courteous and kept me well informed on the progress and services being performed on my car. Would highly recommend to others. More

by eprince1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2020

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Dealership Rating
Employee Rating

No complaints on any service I have received. Estimate of how long service will take would be a big plus in the future. Will be back again. More

by jenrut8
Recommend Dealer
Yes
Oct 22, 2020

Advantage Chevrolet of Hodgkins responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Dealership Rating
Employee Rating

When the problem with my infotainment system could no be repaired in my first visit they ordered a replacement and I had it installed within a week. Everything is working fine and I am very satisfied with t More

by ladder231_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2020

Advantage Chevrolet of Hodgkins responded

It's our pleasure to provide top quality service and we're happy to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you on your next visit. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Dealership Rating
Employee Rating

Fixed my Traverse with no issues Will be back if I ever need another repair or even to buy a vehicle from them 10 stars More

by jtq713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Frank Rocha, Mike Heeney, Tim Neighbors , Keving Day, Mike Krupinski, Joel Pavlik, Mark Rudolph, Valerie Tromiczak

Oct 22, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

June 17, 2015

Dealership Rating

My home away from home The staff at Advantage Chevrolet in Hodgkins, Illinois are the true definition of excellence. They do not only do perfect sales and service, but they More

by Tate44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Joslynn Keys, George Cecala , Mario Manguia, Raul Manzanares

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