Kenneth Sorensen | Page 2
Internet Sales
Reliable Nissan
9951 Coors Boulevard Northwest
Albuquerque, NM 87114
Completely transparent, honest, and friendly.
Read moreDealership Experience
3 yrs, 8 mos
Industry Experience
3 yrs, 8 mos
Specialties & Trainings
Customer Service
33 Reviews
Write a Review33 Reviews of Kenneth Sorensen
February 10, 2023
My partner and I attempted to get a Nissan Rogue from this place.We saw a car that we wanted and were approved for it, however the dealership needed to get parts for the car as it remained inoperable on this place.We saw a car that we wanted and were approved for it, however the dealership needed to get parts for the car as it remained inoperable on the lot. We waited nearly 4 weeks. The sales person was awesome and understanding. The management is another story! We played tag for nearly 4 weeks, having to wait additionally due to the service repair team ordering the wrong part.We called the managers asking for any accommodations because the issues of waiting and them not communicating with us. Point blank from Manny and general manager " Do you want us to give you the car? Your wait is not our problem " This playing tag happened for quite sometime. A few days ago, the part mysteriously showed up as we went into the dealership to see what had been going on. At this point we wanted a car that worked. We saw another car that was a few thousand higher, but not by much. The management team were to concerned about their own pocket and not interested in trying to keep our business. They refused to get us into this car. Keep in mind the parts for the car that we had wanted still needed to be installed and could take an additional 2 weeks because there is only 1 service tech that does it. we ended up not getting the car. Ridiculous. Reliable Nissan let nearly 30,000 with financing pass on by. Perhaps people like us ( GAY) were not welcomed here. Bad business happens here. More
Other Employees Tagged: Paul Bateman, Dominic Salazar, Manny Garcia
October 22, 2022
I was sold a car on July 5, 2022. Waited until September 8, 2022 just to get the damage repaired since date of sale, headlights and driver door panel. They have had vehicle since Sept Waited until September 8, 2022 just to get the damage repaired since date of sale, headlights and driver door panel. They have had vehicle since September 8th and now they are refusing to repair anything. But, my headlights and door have been needing repair since the sale day, literally, how can you be okay with treating me this way. T.L. Terrell More
Other Employees Tagged: Manny Garcia
August 06, 2022
Kenneth got me into a Frontier. I have always wanted one and Kenneth made it happen. I will return to Reliable Nissan for my vehicle needs. I have always wanted one and Kenneth made it happen. I will return to Reliable Nissan for my vehicle needs. More
Other Employees Tagged: Greg Hesslegrave
July 08, 2022
Cody Leyba, Kenneth are the best! They are amazing and makes the process really smooth. They both go above and beyond for there customers and tries to help as much as possible. Great They are amazing and makes the process really smooth. They both go above and beyond for there customers and tries to help as much as possible. Great service and they know they’re stuff. More
Other Employees Tagged: Cody Leyba
May 21, 2022
Kenneth was great at Reluable Nissan. He got me into a 2018 Rogue Sport. Amazing experience He got me into a 2018 Rogue Sport. Amazing experience More
Other Employees Tagged: Kasi Deskin
April 01, 2022
Kenneth and Jeremy are amazing. I love my new Leaf from Reliable Nissan. Kenneth is the best. I love my new Leaf from Reliable Nissan. Kenneth is the best. More
Other Employees Tagged: Kasi Deskin