Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Kenneth Lucas
Refer Me
Kenneth Lucas | Page 3
Sales Executive
Mercedes-Benz of Bonita Springs
14610 Tamiami Trail N
Bonita Springs, FL 34110
361 Reviews
After 30 years in Canada , I Moved here from Vancouver ,British Columbia , Canada, with my 3 boys and wife in 2001. Love it here in Naples Florida and , always have loved Mercedes Benz "The best or nothing ". . I am available for my customers, at all times 7 days a week. Thank you for stopping by my page. I look forward to meeting you .I am at your service!.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
30 yrs, 4 mos
Languages Spoken
English
361 Reviews
Write a Review
361 Reviews of Kenneth Lucas
March 01, 2024
Have leased two vehicles from Ken Lucas. Very efficient and professional both times. Came in to buy tires and ended up leasing another car. Very efficient and professional both times. Came in to buy tires and ended up leasing another car. More
by Gary
Other Employees Tagged: Tom Tipton is top notch
Helpful 
March 01, 2024
I enjoyed my experience at the Bonita Springs Mercedes Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a ne Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a new ‘24. The entire transaction was completed in just over an hour. More
by heidifrederic
Other Employees Tagged: John Bradley, Torrey Tammaro, Kevin Mesa , Angel the concierge give stars
February 27, 2024
Ken along with the delivery man did an outstanding job. I tried to pay with a company check from a Pa company that I own. Major upset! Ken had to waste his time to follow me home to get a personal check I tried to pay with a company check from a Pa company that I own. Major upset! Ken had to waste his time to follow me home to get a personal check from the same Pa bank. Your Backoffice needs help. Not likely I would buy again from your dealership. More
by WELLING3216
Other Employees Tagged: Deliver man (do not have his name) did good job
February 24, 2024
Our experience yesterday was very positive. We have had a long history with Mercedes 540, then numerous 450sL’s Ken has helped with the last 3-4 . We have had a long history with Mercedes 540, then numerous 450sL’s Ken has helped with the last 3-4 . More
by janhawthor
Other Employees Tagged: David Mesa , Angel customer support .
February 23, 2024
I had an amazing experience leasing my new car; Kenneth was fantastic, I told him what he wanted and what he was looking for from the beginning and he gave me just that! Kenneth was extremely helpful and k was fantastic, I told him what he wanted and what he was looking for from the beginning and he gave me just that! Kenneth was extremely helpful and knowledgeable throughout the entire process from start to finish. I'm glad I leased my new car here to have this wonderful experience! More
by haniel roque
Other Employees Tagged: Kevin Mesa
February 20, 2024
Ken Lucas was a pleasure to deal with in the purchase of my car. Excellent customer service as always. my car. Excellent customer service as always. More
by mosmith24
Other Employees Tagged: John Bradley, Torrey Tammaro
February 17, 2024
Ken and I developed a good working relationship. He worked very hard to accommodate me on the car buying process, as occasionly there were issues I didn't understand. Everything was resolved to my s He worked very hard to accommodate me on the car buying process, as occasionly there were issues I didn't understand. Everything was resolved to my satisfaction and the car buying moved along to a fine conclusion. Note: I had contacted Ken about 6 weeks ago about a car you had for sale. While that vehicle didn't work out, Ken kept up with me until he found the right vehicle. - 4 or 5 vehicles later. More
by Prozac45
January 31, 2024
Kenneth did a great job getting the car prepped. He made sure that all the items we had in our original car was cleared out before we handed over. He made sure that all the items we had in our original car was cleared out before we handed over. More
by cocobay72
Other Employees Tagged: Joseph Randazzo
January 30, 2024
The dealership showroom was nice/ the salesman was very helpful we test drove the vehicle/ the salesman expected me to buy the car at that very moment he explained the dealership does not discount the car helpful we test drove the vehicle/ the salesman expected me to buy the car at that very moment he explained the dealership does not discount the car at all and said everyone that comes in does not ask for a discount and they usually buy the vehicle when they come in without any discount and drive home with the vehicle I don’t think he was expecting me to leave without buying the vehicle which I thought was strange when he wasn’t offering any substantial discount to the price of the vehicle and when I asked for 7 years 100,000 mile warranty bumper-to-bumper and seven year 100,000 mile service warranty be included in the transaction. He came back and told me it was $12,000 so there was no incentive to buy the vehicle. I thought the salesman was nice but I also thought, he expects any of the people that come in to just come in and buy the vehicle at full price and buy it right on The spot I thought that was very strange, especially when I was also looking at other vehicles, which I told him the car was very nice. I thought the warranty was very weak for the price of the vehicle, which is what I explained both BENTLEY and RollsRoyce in the same price range or for four year, unlimited mile warranty with complete service and maintenance for free Was very interested the vehicle but the warranty is terrible. You get the same warranty on a Chevy Tahoe for 160,000 less. More
by eibernard
Dealership Inventory (357 Vehicles)
