Ken Lau | Page 2
Sales Manager
Chrysler Dodge Jeep Ram of Chicago
5950 N Western Ave
Chicago, IL 60659
17 Reviews
Write a Review17 Reviews of Ken Lau
October 04, 2023
Christian was a big help with finalizing the sale of my truck. Him and the rest of the staff were very nice, made me feel comfortable and were very professional. truck. Him and the rest of the staff were very nice, made me feel comfortable and were very professional. More
Other Employees Tagged: Christian Garcia-Torres, David Urrutia
September 26, 2023
I had to sit and wait 2 hours for the car I came to see. I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they sold me a car that’s been back at they shop more then I have drive it. More
Other Employees Tagged: Diana Garzon, David Urrutia
September 24, 2023
I have been a long-time customer at this location. I have also had numerous dealings within the past year. My questions and concerns were answered and addressed, as well as the staff helped me unders I have also had numerous dealings within the past year. My questions and concerns were answered and addressed, as well as the staff helped me understand different aspects of my vehicles. I worked a lot with Robert in the parts department with my 2007 Jeep. He is comprehensive in his responses and very helpful. Christian is also phenomenal at customer service and helpful. Billy is personable and sold me my new car. He worked hard and followed through on all commitments. I met another young man (9-22-23) who helped me understand many of the technical details of my new 2023 Jeep which is substantially different from my 2007 Jeep. (meaning all the car's operations are automated). Bottomline, these are nice, service-oriented people. More
Other Employees Tagged: Diana Garzon, Christian Garcia-Torres, Abdulla Abbadi , Billy Khatib
September 20, 2023
I feel the dealership was dishonest with me and know that the deal was signed and the vehicle delivered they will not return my calls. Can you help here? the deal was signed and the vehicle delivered they will not return my calls. Can you help here? More
Other Employees Tagged: Juan Granados
September 11, 2023
Great service as soon as I walked in the door. My new Pacifica is everything I've ever wanted. xxxxxxto Pedro who helped every step of the way. My new Pacifica is everything I've ever wanted. xxxxxxto Pedro who helped every step of the way. More
Other Employees Tagged: Pedro Garcia
September 06, 2023
Great customer service and fast. I would come back for my next service. I think it’s strange this surgery makes you write at least 15 words. I normally wouldn’t finish but they were I would come back for my next service. I think it’s strange this surgery makes you write at least 15 words. I normally wouldn’t finish but they were really great here. More
Other Employees Tagged: Christian Sanchez, David Urrutia, Abdulla Abbadi
September 05, 2023
Exceeded my expectations. My car is running better than it has in years. Thank you. My car is running better than it has in years. Thank you. More
Other Employees Tagged: Diana Garzon, Christian Sanchez, Christian Garcia-Torres, Yasser Ghoniem, David Urrutia, Abdulla Abbadi , Moe Aboud, Pedro Garcia, Elizabeth Guzman