Ken Lau
Ken Lau at Chrysler Dodge Jeep Ram of Chicago
Refer Me

Ken Lau | Page 2

Sales Manager

Chrysler Dodge Jeep Ram of Chicago

5950 N Western Ave
Chicago, IL 60659

Contact Me
4.3
17 Reviews
4.3

17 Reviews

Write a Review

17 Reviews of Ken Lau

October 04, 2023

Dealership Rating
Employee Rating

Christian was a big help with finalizing the sale of my truck. Him and the rest of the staff were very nice, made me feel comfortable and were very professional. More

by sarsbretta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Sarsbretta, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 26, 2023

Dealership Rating
Employee Rating

I had to sit and wait 2 hours for the car I came to see. I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they More

by J_plump99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Diana Garzon, David Urrutia

Sep 26, 2023

Chrysler Dodge Jeep Ram of Chicago responded

J_plump99 thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 24, 2023

Dealership Rating
Employee Rating

I have been a long-time customer at this location. I have also had numerous dealings within the past year. My questions and concerns were answered and addressed, as well as the staff helped me unders More

by alicia3309
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Alicia3309, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 20, 2023

Dealership Rating
Employee Rating

I feel the dealership was dishonest with me and know that the deal was signed and the vehicle delivered they will not return my calls. Can you help here? More

by patrick81
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Juan Granados

Sep 20, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Patrick81, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 11, 2023

Dealership Rating
Employee Rating

Great service as soon as I walked in the door. My new Pacifica is everything I've ever wanted. xxxxxxto Pedro who helped every step of the way. More

by kentcarmichael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pedro Garcia

Sep 11, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Kentcarmichael, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 06, 2023

Dealership Rating
Employee Rating

Great customer service and fast. I would come back for my next service. I think it’s strange this surgery makes you write at least 15 words. I normally wouldn’t finish but they were More

by kmwoodsrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Kmwoodsrn, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 05, 2023

Dealership Rating
Employee Rating

Exceeded my expectations. My car is running better than it has in years. Thank you. More

by murphyrt33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Murphyrt33, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

2

Dealership Inventory (472 Vehicles)

new 2024 Jeep Compass car, priced at $25,888
2024 Jeep Compass
new
Metallic exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $48,108
2024 Jeep Wrangler
new
Silver Zynith Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $53,367
2024 Jeep Wrangler
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $33,245
2024 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $40,280
2024 Jeep Wrangler
new
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Grand Cherokee car, priced at $38,070
2024 Jeep Grand Cherokee
new
Diamond Black exterior
Automatic
Four-wheel Drive