Ken Hoats | Page 2

It was such a pleasure to work with Ken he found exactly what we were looking for and took the time to work with us running the numbers to a spot we were comfortable he was so nice and professional and set what we were looking for and took the time to work with us running the numbers to a spot we were comfortable he was so nice and professional and set the bar as our first car buying experience. More

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Patience Pays Off Working with Ken was great. We started just after October and he worked hard to find the best deal for me. This is my second used car from Motorworl Working with Ken was great. We started just after October and he worked hard to find the best deal for me. This is my second used car from Motorworld pre-owned and I have been very satisfied with both. Friendly and Professional. More

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Great place, people and salesmen Ken was terrific!!!! Highly recommend!!!! The experience was second to none and the CEO PRESIDENT is top notch too!!!! I’m definitely going back !!!! Highly recommend!!!! The experience was second to none and the CEO PRESIDENT is top notch too!!!! I’m definitely going back !!!! More

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Ken Hoats and Charles Carmichael have gone above and beyond to meet all of our expectations and needs. I would highly recommend Motorworld of Wilkes-Barre to anyone and everyone. Very professional deale beyond to meet all of our expectations and needs. I would highly recommend Motorworld of Wilkes-Barre to anyone and everyone. Very professional dealership. Thanks for all you do gentlemen. Awesome experience. More

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The people at MotorWorld Pre-owned were very nice, helpful and friendly. We will definitely be going back for future purchases. We had a very good experience. helpful and friendly. We will definitely be going back for future purchases. We had a very good experience. More

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Everything was initially done on the phone and text/emails. Once I arrived at Motorworld Pre-owned the door was held open and I was greeted. Ken came right up and introduced himself. We proceeded to his desk, Once I arrived at Motorworld Pre-owned the door was held open and I was greeted. Ken came right up and introduced himself. We proceeded to his desk, then went out to car to inspect and answer my questions. Ken is very professional and helpful. We went for a test drive and he answered questions about the car that came up while test driving. Before I left Ken had entered my home address into the navigation system and synced my phone to the car. You have to realize that my current car is a 2002 Camry with none of the features on my new/used TOYOTA Avalon Limited. Patrice in finance made the purchasing of my vehicle very smooth and quick. I left and started my 8 1/2 drive back to Michigan very pleased with my care and all of the care everyone at Motorworld gave me. I will HIGHLY recommend Motorworld to anyone that lets me know they are looking for a certified used car. More

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Amazing Service, Support, and Assistance I recently discovered I needed to ditch my ailing, failing 2001 Buick Century, so I stopped at MotorWorld in Wilkes-Barre, PA. I had never been there I recently discovered I needed to ditch my ailing, failing 2001 Buick Century, so I stopped at MotorWorld in Wilkes-Barre, PA. I had never been there before, despite living so many years in the area. The car that I initially came to see was being test-driven and subsequently purchased, but Mandy and her manager Rich Moore, took great care of me. Fell in love on the spot with a great pre-owned 2014 Mercedes-Benz E350. After that test drive, I did not even need to see other vehicles. Not only that, but everything was done that afternoon, including dealer prep, insurance, and financing, so I drove that baby home the same day! That's not the end of that story.... Just a week after the purchase, I had a warning light about brake pads, which I found were not covered by regular warranty or special contract. Rich could have said "sorry" and that would have had to be the end of the story. I told him the situation. He told me he would try to find a way to get me a fix without cost, even though he was not sure how. Not sure about the how, but apparently, he is also a magician. When I came in to have the work done, all the work, service, inspection, etc. was, indeed, on the house! Everybody there is fantastic and it made me wonder how lesser companies can compete against this solid wall of sheer care and excellence. Indeed, I have never owned a better car in terms of comfort, power, and features, all at a reasonable pre-owned price for a premium vehicle. I am so grateful, and I believe - no, I know - that you cannot do better than to give your trust and concerns for all your automobile purchases and services. Thanks Mandy, and thanks to my service adviser Mark, but extra special thanks to Richard Moore! (About the author: Dr. Michael W. Ecker, formerly also a professional reviewer, earned his Ph.D. in mathematics from the City University of NY in 1978, Summa Cum Laude. He retired in 2016 following a 45-year career as a published mathematics professor, mostly with the Pennsylvania State University. He remains an active mathematician and computer hobbyist even in retirement. He has no financial, family, or personal connection to anybody at MotorWorld.) More

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Best service-fair prices My salesman, Ken Hoats was incredibly helpful, pleasant, and did everything necessary to ensure the process went smoothly. The car is beautiful and My salesman, Ken Hoats was incredibly helpful, pleasant, and did everything necessary to ensure the process went smoothly. The car is beautiful and was maintained and serviced by Motorworld. I couldn’t have asked for a better experience. I highly recommend Motorworld, and especially Ken. P.S. I’m now the proud owner of a stunning, black Toyota Camry! 💜 More

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